The Process Approach in the Financial Management of Insurance Firms
References
- Act, 2015. Ustawa z dnia 11 września 2015 r. o działalności ubezpieczeniowej i reasekuracyjnej (Act of 11 September 2015 on Insurance and Reinsurance Activities). Journal of Laws, 2015, pos. 1844.
- Adamczyk, M., Trzcieliński, S., 2003. Struktura organizacyjna przedsiębiorstwa a orientacja procesowa (Company Organizational Structure and the Process Orientation). Poznań: Zeszyty Naukowe Politechniki Poznańskiej, No. 37, pp.5–14.
- Balanescu, V., Voicu, L., Beliciu, V., 2014. Business Process Management: A Strategic Option for the Banking Sector. Revista Economica, Vol. 66, No. 1, pp.153–163.
- Becker, J., Delfmann, P., Dietrich, H.A., Steinhorst, M., Eggert M., 2016. Business Process Compliance Checking – Applying and Evaluating a Generic Pattern Matching Approach for Conceptual Models in the Financial Sector. Information Systems Frontiers, Vol. 18, No. 2, pp.359–405.
- Bitkowska, A., 2019. Od klasycznego do zintegrowanego zarządzania procesowego w organizacjach (From Classical to Integrated Process Management in Organizations). Warsaw: Wydawnictwo C.H. Beck.
- Borowiecki, R., Kiełtyka, L., (ed.), 2011. Przełomy w zarządzaniu. Zarządzanie procesowe (Breakthroughs in Management. Process Management). Toruń: TNOiK “Dom Organizatora”.
- Burlton, R., 2001. Business Process Management: Profiting From Process. SAMS.
- Chang, J.F., 2006. Business Process Systems. Strategy and Implementation. New York: Auerbach Publications.
- Cyfert, S., 2006. Strategiczne doskonalenie architektury procesów w zarządzaniu przedsiębiorstwem (Strategic Improvement of Process Architecture in the Management of a Company). Poznań: Wydawnictwo Akademii Ekonomicznej w Poznaniu.
- Dalikova, P., Dolezalova, V., 2012. SMEs’ Process Management Differences within Various Business Sectors. Polish Journal of Management Studies, Vol. 6, No. 1, pp.184–195.
- Davenport, T.H., 1994. Managing in the New World of Process. Public Productivity & Management Review, Vol. 18, No. 2, pp.133–147.
- Gasiorkiewicz, L., 2018. Podstawy zarządzania procesami w zakładach ubezpieczeń (Basics of Process Management in Insurance Companies). Warsaw: Oficyna Wydawnicza Politechniki Warszawskiej.
- Gąsiorkiewicz, L., 2019. The Process Architecture of the Insurance Business. Journal of Business and Economic Development, Vol. 4, No. 2, pp.44–52. DOI: 10.11648/j.jbed.20190402.12.
- Grajewski, P., 2012. Procesowe zarządzanie organizacja (Process Management Organization). Warsaw: PWE.
- Hammer, M., Stanton, S., 1999. How Process Enterprises Really Work. Harvard Business Review, November–December.
- Hofman, M., Skrzypek, E., 2010. Zarządzanie procesowe w przedsiębiorstwie (Process Management in a Company). Warsaw: Wolters Kluwer.
- Houy, C., Fettke. P., Loos. P., 2010. Empirical Research in Business Process – Analysis of an Emerging Field of Research. Business Process Management Journal, Vol. 16, No. 4, pp.619–661.
- Jeston, J., Nelis J., 2011. Business Process Management: Practical Guidelines to Successful Implementations. Routledge.
- Klun, M., Trkman, P., 2018. Business Process Management – at the Crossroads. Business Process Management Journal, Vol. 24, No. 3, pp.786–813.
- Nosowski, A., 2010. Zarządzanie procesami w instytucjach finansowych (Process Management in Financial Institutions). Warsaw: C.H. Beck.
- Nowosielski, S., 2009. Modelowanie procesów gospodarczych w literaturze i praktyce. In: Podejście procesowe w organizacjach (The Modelling of Economic Processes in Literature and in Practice. In: S., Nowosielski, ed. The Process Approach in Organizations). Wrocław: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu, No. 52, pp.183–198.
- Rummler, G.A., Brache A.P., 2010. Podnoszenie efektywności organizacji (Increasing Organization Efficiency). Warsaw: Polskie Wydawnictwo Ekonomiczne.
- Simões, D., Thuan, N.H., Jonnavithula, L., Antunes, P., 2015. Modelling Sensible Business Processes. Future Data and Security Engineering. Part of the Lecture Notes in Computer Science book series (LNCS, Vol. 9446).
- Śliwiński, A., Karmańska, A., Michalski, T., 2015. Insurance Innovation Assessment Model – Process Based Approach (Part 1). Bangkok: ToKnowPress.
- Smart, P.A., Maddern, H., Maull, R.S., 2009. Understanding Business Process Management: Implications for Theory and Practice. British Journal of Management, Vol. 20, No. 4, pp.491–507.
- Stemberger, M.I., Kovacic, A., Jaklic, J., 2007. A Methodology for Increasing Business Process Maturity in the Public Sector. Interdisciplinary Journal of Information, Knowledge and Management, Vol. 2, pp.119–133.
- Szczepańska, K., Bugdol, M., ed., 2016. Podstawy zarządzania procesami (The Basics of Process Management). Warsaw: Difin.
- Talwar, R., 1993. Business Re-engineering. A Strategy – Driven Approach. Long Range Planning, Vol. 26, No. 6, pp.22–40.
- Trocki, M., 2010. Podejście procesowe w zarządzaniu (Process Approach in Management). In: A., Sowronek-Mielczarek, ed. Wyzwania zarządcze w zmieniającym się otoczeniu (Management challenges in a changing environment). Warsaw: Oficyna Wydawnicza Szkoły Głównej Handlowej.
- Tucek, D., 2009. Theory and Practice of Business Process Management. European Financial and Accounting Journal, Vol. 4, No. 4, pp.66–83.
- Van Der Aalst, W.M.P., La Rosa M., Santoro, F.M., 2016. Business Process Management, Business & Information Systems Engineering, Vol. 58, No. 1, pp.1–6.
- Weske, M., 2007. Business Process Management: Concepts, Languages, Architectures. Berlin: Springer-Verlag.
Language: English
Page range: 7 - 18
Published on: Feb 20, 2020
Published by: Warsaw University of Technology
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
Related subjects:
© 2020 Lech Gąsiorkiewicz, published by Warsaw University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.