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SAIS Service Quality and Student’s Satisfaction Towards the Implementation of Student Activity Information System (SAIS): The Moderating Role of SAIS Service Convenience Cover

SAIS Service Quality and Student’s Satisfaction Towards the Implementation of Student Activity Information System (SAIS): The Moderating Role of SAIS Service Convenience

Foundations of Management
Volume 11 (2019): Issue 1 (January 2019)
By: Norshima Humaidi,  Melissa Shahrom,  Muhamad Sukor Jaafar and  Siti Halijjah Shariff  
Open Access
|Sep 2019

Authors

Norshima Humaidi

norshima958@uitm.edu.my

Universiti Teknologi MARA (UiTM) Selangor, Faculty of Business and Management, Malaysia

Melissa Shahrom

melissa@uitm.edu.my

Universiti Teknologi MARA (UiTM) Selangor, Faculty of Business and Management, Malaysia

Muhamad Sukor Jaafar

sukorjaafar@uitm.edu.my

Universiti Teknologi MARA (UiTM) Selangor, Faculty of Business and Management, Malaysia

Siti Halijjah Shariff

sitihali@uitm.edu.my

Universiti Teknologi MARA (UiTM) Selangor, Faculty of Business and Management, Malaysia
DOI: https://doi.org/10.2478/fman-2019-0013 | Journal eISSN: 2300-5661 | Journal ISSN: 2080-7279
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Language: English
Page range: 155 - 164
Published on: Sep 18, 2019
Published by: Warsaw University of Technology
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
information system,
student’s activity,
higher education,
e-service quality,
service convenience
Related subjects:
Computer sciences,
Business computing,
Business and economics,
Business management,
Management accounting, financial controlling, cost calculation, investment

© 2019 Norshima Humaidi, Melissa Shahrom, Muhamad Sukor Jaafar, Siti Halijjah Shariff, published by Warsaw University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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