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Going Cashless Easy or Challenging? Exploring Uncharted Facets of Digital Payments: A Mixed-Methods Approach Cover

Going Cashless Easy or Challenging? Exploring Uncharted Facets of Digital Payments: A Mixed-Methods Approach

Open Access
|Dec 2025

Abstract

Subject and Purpose of Work

This study examines the adoption of digital payment (DP) among students, focusing on reasons for use and their impact on expenditure and financial behavior.

Materials and Methods

A mixed-method approach was adopted. Quantitative data from 192 college and university students were analyzed using descriptive statistics, while qualitative insights from 30 respondents provided deeper understanding.

Results

Findings reveal a strong inclination toward DP in students’ consumption patterns. Demonetization and the Covid-19 pandemic acted as major drivers of adoption. Qualitative results further clarified the motivations and challenges associated with DP usage.

Conclusion

The study highlights the need for DP providers to enhance user-friendly features and address existing issues. Integration of AI and blockchain can foster innovation, while financial management education can strengthen responsible adoption among young users.

DOI: https://doi.org/10.2478/ers-2025-0025 | Journal eISSN: 2451-182X | Journal ISSN: 2083-3725
Language: English
Page range: 341 - 358
Submitted on: Sep 1, 2025
Accepted on: Sep 1, 2025
Published on: Dec 11, 2025
Published by: John Paul II University of Applied Sciences
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2025 Jatin Jangid, Balkrishan Balkrishan, Bhawana Bhardwaj, published by John Paul II University of Applied Sciences
This work is licensed under the Creative Commons Attribution 4.0 License.