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Enhancing airport services: data-driven analysis of passenger satisfaction and service quality in Southeast Asia Cover

Enhancing airport services: data-driven analysis of passenger satisfaction and service quality in Southeast Asia

Engineering Management in Production and Services
Volume 17 (2025): Issue 2 (June 2025)
By: Thitinan PholsookORCID,  Sarawut RamjanORCID and  Warit WipulanusatORCID  
Open Access
|Jul 2025
DOI: https://doi.org/10.2478/emj-2025-0011 | Journal eISSN: 2543-912X | Journal ISSN: 2543-6597
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Language: English
Page range: 37 - 62
Published on: Jul 3, 2025
Published by: Bialystok University of Technology
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
airport quality service,
machine learning,
data classification,
hyperparameter tuning
Related subjects:
Business and economics,
Business management,
Industries,
Transportation, logistics, air traffic, shipping,
Engineering,
Mechanical engineering,
Production technology,
Process engineering and industrial engineering

© 2025 Thitinan Pholsook, Sarawut Ramjan, Warit Wipulanusat, published by Bialystok University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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