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Study on the improvement of medical service quality in Beijing’s Tianqiao Community Health Service Centre Cover

Study on the improvement of medical service quality in Beijing’s Tianqiao Community Health Service Centre

Engineering Management in Production and Services
Volume 14 (2022): Issue 4 (December 2022)
By: Qiong He,  Qixiao Li and  Jindong Chen  
Open Access
|Jan 2023

Authors

Qiong He

q_he100085@163.com

Beijing Information Science and Technology University, China, Laboratory of Big Data Decision making, for Green Development, China

Qixiao Li

Beijing Information Science and Technology University, China, Laboratory of Big Data Decision making for Green Development, China

Jindong Chen

Beijing Information Science, and Technology University, Laboratory of Big Data Decision making for Green Development
DOI: https://doi.org/10.2478/emj-2022-0031 | Journal eISSN: 2543-912X | Journal ISSN: 2543-6597
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Language: English
Page range: 61 - 76
Submitted on: Aug 10, 2022
Accepted on: Nov 15, 2022
Published on: Jan 19, 2023
Published by: Bialystok University of Technology
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
community health service centre,
quality improvement,
service quality,
SERVQUAL model
Related subjects:
Business and economics,
Business management,
Industries,
Transportation, logistics, air traffic, shipping,
Engineering,
Mechanical engineering,
Production technology,
Process engineering and industrial engineering

© 2023 Qiong He, Qixiao Li, Jindong Chen, published by Bialystok University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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