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Application of customisation and personalisation in digital solutions of the non-life insurance market: a case study of Lithuanian, Latvian and Estonian e-sales platforms Cover

Application of customisation and personalisation in digital solutions of the non-life insurance market: a case study of Lithuanian, Latvian and Estonian e-sales platforms

Engineering Management in Production and Services
Volume 13 (2021): Issue 2 (June 2021)
By: Gedas Baranauskas  
Open Access
|Jul 2021

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DOI: https://doi.org/10.2478/emj-2021-0013 | Journal eISSN: 2543-912X | Journal ISSN: 2543-6597
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Language: English
Page range: 68 - 82
Submitted on: Dec 17, 2020
Accepted on: May 20, 2021
Published on: Jul 5, 2021
Published by: Bialystok University of Technology
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
mass customisation,
mass personalisation,
digitalisation,
co-creation,
Baltic insurance market
Related subjects:
Business and economics,
Business management,
Industries,
Transportation, logistics, air traffic, shipping,
Engineering,
Mechanical engineering,
Production technology,
Process engineering and industrial engineering

© 2021 Gedas Baranauskas, published by Bialystok University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

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