Moderating role of corporate reputation in the influence of external support on organisational resilience and performance

Figures & Tables

Age of the organisation	Manufacturing organisations	Trade organisations	Service organisations	Total
less than a year in the market	16	7	2	25
1–5 years in the market	43	20	14	77
5–20 years in the market	47	25	33	105
more than 20 years in the market	22	10	23	55
Total	128	62	72	262
serving local markets	67	39	45	151
serving global markets	55	20	27	102
Total	122	59	72	253

No.	Variable	No. Of scales	Cronbach's α	Factor analysis (%)	M	SD
1	Corporate reputation	8	0.871	52.625	3.51	0.76
2	External support	6	0.824	53.313	3.42	0.95
3	Organisational resilience	4	0.809	63.659	3.29	0.87
4	Organisational performance	10	0.873	46.817	3.41	0.69

		Organisational resilience	External Support	Corporate reputation
External support	r	0.549^**	1
	Sig.	0.000	-
	N	256	262
Corporate reputation	r	0.606^**	0.570^**	1
	Sig.	0.000 0.000		-
	N	249	253	255
Organisational performance	r	0.541^**	0.484^**	0.590^**
	Sig.	0.000	0.000	0.000
	N	247	251	246

Mediator	Direct effect value	Indirect effect value	Boot LLCI	Boot ULCI	R2
Organisational resilience	0.2012	0.1568	0.0994	0.2217	0.3467

Model description	R²	Delta R²	Moderator coeff.	Standard error	t STAT	P Value

Separate relationship

External supportModeratordependent v.: org. performance	0.422	0.030	0.135	0.038	3.547	0.0005^*

External supportModeratordependent v.: org. resilience	0.451	0.012	0.106	0.046	2.281	0.0234^*

Organisational resilienceModeratordependent v.: org. performance	0.456	0.049	0.179	0.039	4.609	0.0000^*

Mediation model

External supportCorporate reputationModeratordependent v.: organisational resilience	0.441	0.013	0.108	0.047	2.302	0.0222^*

External supportOrganisational resilienceCorporate reputation	0.472
Moderator 1 (Ext.Supp x Corp.Rep)		0.001	−0.031	0.059	−0.515	0.6068
Moderator 2 (Org.Res x Corp.Rep) dependent v.: Org. performance		0.023	0.196	0.062	3.180	0.0017^*