Figure 1:
PRISMA Flowchart
Source: Own Elaboration
Table 1:
Main Information about Scientific data retrieved
| Title | Topic |
|---|---|
| Number of articles | 720 |
| Number of citations | 19788 |
| Number of journals | 290 |
| Number of authors | 2135 |
| Number of institutions | 1108 |
| Number of countries | 85 |
| Number of keywords | 2228 |
| Number of references | 37632 |
| Time of study | 2015-2024 |
Table 2:
Top ten most productive authors by number of published papers
| Author/s | A | C | C/A | University | FWCI | DP | DJ | H-Index |
|---|---|---|---|---|---|---|---|---|
| Law, Rob | 14 | 455 | 32,5 | University of Macau (China) | 1.9 | 66% | 81.6% | 79 |
| Ivanov, Stanislav | 11 | 766 | 69.64 | Zangador Research Institute (Bulgary) | 3.12 | 50.9% | 56.8% | 35 |
| Buhalis, Dimitrios | 9 | 1073 | 119.22 | Bournemouth University (United Kingdom) | 6.46 | 50% | 82,8% | 65 |
| Gursoy, Dogan | 7 | 1014 | 144.86 | Washington State University (USA) | 3.6 | 78.5% | 92.9% | 67 |
| Webster, Craig | 7 | 442 | 63.14 | Ball State University (USA) | 3.21 | 45.1% | 55.2% | 21 |
| Kim, Seongseop | 6 | 745 | 124.17 | Hong Kong Polytechnic University (China) | 1.95 | 80.5% | 88% | 51 |
| Tussyadiah, Lis | 6 | 440 | 73.33 | Surrey University (United Kingdom) | 4.49 | 75.9% | 72.7% | 34 |
| Dwivedi, Yogesh | 6 | 204 | 34 | King Fahd University of Petroleum & Minerals (Saudi Arabia) | 8.72 | 75.1% | 79.5% | 106 |
| Li, Minglong | 5 | 325 | 65 | Zhongnan University of Economics and Law (China) | 2.44 | 77.3% | 91% | 13 |
| Qiu, Hailian | 5 | 325 | 65 | Hubei University (China) | 4.19 | 90% | 100% | 8 |
[i] Note: A (total number of articles), C(total number of citations), C/A (average citations per article), FWCI, proportion of citations received in relation to the expected world average for the subject area, type of publication and year of publication; DP: Documents in top citation percentiles; DJ: Documents in top 25% journals.
Table 3:
Top ten most productive institutions by number of published papers
| University | A | C | C/A | Scimago Ranking | MCP |
|---|---|---|---|---|---|
| Hong Kong Polytechnic University (China) | 31 | 2054 | 66.26 | 1 | Kim et al. (2021) |
| University of Macau (China) | 22 | 611 | 27.77 | 356 | Wang et al. (2020) |
| Surrey University (United Kingdom) | 11 | 881 | 80.09 | 72 | Tussyadiah (2020) |
| Nankai University (China) | 11 | 513 | 46.64 | 200 | Lv et al. (2021) |
| Kyung Hee University (South Korea) | 11 | 187 | 17 | 284 | Gupta et al. (2023) |
| Bournemouth University (United Kingdom) | 10 | 1095 | 109.5 | 177 | Dwivedi et al. (2023) |
| Washington State University (USA) | 9 | 1056 | 117.33 | 1912 | Lu et al. (2019) |
| Central Florida University (USA) | 9 | 220 | 24.44 | 68 | Dwivedi et al. (2023) |
| Macau University Science and Technology (China) | 9 | 85 | 9.44 | 526 | Wang et al. (2020) |
| Sichuan University (China) | 8 | 230 | 28.75 | 31 | Huang et al. (2021) |
Figure 2:
Co-Citation networks (documents) in the Web of Science data
Source: own elaboration with Web of Science (2025) processed with VOSviewer software
Table 4:
Top 20 author keywords from co-word analysis
| Keywords | Occurrences | Total Link Strength |
|---|---|---|
| 1. Artificial Intelligence | 360 | 1765 |
| 2. Tourism | 129 | 648 |
| 3. Robot | 74 | 378 |
| 4. Hospitality | 71 | 374 |
| 5. Bibliometrics | 56 | 279 |
| 6. Sustainability | 55 | 250 |
| 7. Machine learning | 41 | 208 |
| 8. Chat-GPT | 36 | 167 |
| 9. Big Data | 31 | 164 |
| 10. Deep Learning | 28 | 144 |
| 11. Covid-19 | 24 | 147 |
| 12. Chatbots | 22 | 136 |
| 13. Smart Tourism | 20 | 92 |
| 14. Technology Acceptance Model | 19 | 103 |
| 15. Tourism Demand Forecasting | 19 | 91 |
| 16. Hotel | 18 | 92 |
| 17. Internet of things | 15 | 93 |
| 18. Technology | 15 | 93 |
| 19. Social media | 15 | 92 |
| 20. Artificial Neural Network | 14 | 64 |
Figure 3:
Co-occurrence networks (documents) in the Web of Science data
Source: own elaboration with Web of Science (2025) processed with VOSviewer software
Figure 4:
Main contributions of the bibliometric analysis
Source: own elaboration