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The Role of Value Co-Creation, Delight and Satisfaction on Tourism Loyalty: An Empirical Study in Hospitality Cover

The Role of Value Co-Creation, Delight and Satisfaction on Tourism Loyalty: An Empirical Study in Hospitality

European Journal of Tourism, Hospitality and Recreation
Volume 14 (2024): Issue 2 (December 2024)
By: Luisa Lopes,  Eduardo Mangini and  Salete Esteves  
Open Access
|Dec 2024

Authors

Luisa Lopes

luisa@ipb.pt

Instituto Politécnico de Bragança, Bragança, Portugal; Center of Tourism Research, Development and Innovation (CiTUR), Bragança, Portugal

Eduardo Mangini

Instituto Federal de Educação Ciência e Tecnologia de São Paulo, São Paulo, Brazil

Salete Esteves

Instituto Politécnico de Bragança, Bragança, Portugal; Center of Tourism Research, Development and Innovation (CiTUR), Bragança, Portugal
DOI: https://doi.org/10.2478/ejthr-2024-0016 | Journal eISSN: 2182-4924 | Journal ISSN: 2182-4916
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Language: English
Page range: 214 - 230
Submitted on: Feb 21, 2024
|
Accepted on: Jul 4, 2024
|
Published on: Dec 31, 2024
Published by: Polytechnic Institute of Leiria
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
Value co-creation,
Delight,
Satisfaction,
Loyalty,
Tourism
Related subjects:
Business and economics,
Business management,
Business management, other,
Industries,
Tourism, hospitality, travel,
Event industry, leisure industry,
Sports and recreation,
Sports and recreation, other

© 2024 Luisa Lopes, Eduardo Mangini, Salete Esteves, published by Polytechnic Institute of Leiria
This work is licensed under the Creative Commons Attribution 4.0 License.

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