Employment of Specially-Abled People in the Hotel Industry—An Indian perspective

Amrik Singh

doi:10.2478/ejthr-2024-0001

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Employment of Specially-Abled People in the Hotel Industry—An Indian perspective

European Journal of Tourism, Hospitality and Recreation

Volume 14 (2024): Issue 1 (August 2024)

By: Amrik Singh

Open Access

|Aug 2024

Figures & Tables

*Source: Eurostat Statistics (https://ec.europa.eu/eurostat/statisticsexplained/images/8/8c/Infographic_Disability_statistics_final.png)*

Constructs of Training and Employment Practices Adopted by Four- and Five-Star Hotels in Employing Specially-Abled People

Table 1:

Research Gap Perceived From the Above Literature

Research Gap

Reference Papers

– Worldwide managers played an important role in training and accommodating specially-abled persons in the workplace at different demographics.
– There is limited study in the Indian context.
– Research on HR managers and departmental managers together in a study is missing. There are enough prospects for specially-abled people in the hotel industry.
– Training is considered as a very crucial part in employing specially-abled people. There is a wide disparity in the level of studies for job prospects for the specially-abled in the hotel industry.

– There were no studies on the well-being of specially-abled people already working in hotels, so it will be researched based on economic and non-economic factors.
– Limited types of specially-abled people are employed.

Table 2:

Participant Details

Variables	Category	Frequency	Percent
Gender	Male	41	37.61
	Female	68	62.38
Age	19–25 Years	36	33.03
	26–35 Years	29	26.65
	36–45 Years	21	19.26
	46–55 Years	12	11.00
	55 years and above	11	10.06
Category of Hotel	Four–star hotel	11	10.09
	Five–star hotel	98	89.91
Current job position	Managers	42	38.53
	Director	52	47.7
	Others	15	13.76
Experiences with Specially-Abled People	None	12	11.01
	Family	3	2.752
	Friend	7	6.42
	Co-worker	87	79.81

Table 3.

KMO and Bartlett's Test

KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy.		.719
	Approx. Chi-Square	418.404
Bartlett's Test of Sphericity	Df	45
Bartlett's Test of Sphericity	Sig.	.000

Table 4:

Total Variance Explained

Total Variance Explained
Component	Initial Eigen values			Extraction Sums of Squared Loadings			Rotation Sums of Squared Loadings
Component	Total	% of Variance	Cumulative %	Total	% of Variance	Cumulative %	Total	% of Variance	Cumulative %
1	3.513	35.127	35.127	3.513	35.127	35.127	2.843	28.431	28.431
2	2.035	20.352	55.479	2.035	20.352	55.479	2.530	25.296	53.727
3	1.441	14.414	69.893	1.441	14.414	69.893	1.617	16.166	69.893
4	.697	6.975	76.868
5	.537	5.368	82.236
6	.472	4.718	86.954
7	.426	4.259	91.212
8	.390	3.902	95.114
9	.274	2.740	97.855
10	.215	2.145	100.000

[i] Extraction Method: Principal Component Analysis (PCA)

Table 5:

Rotated Component Matrix

Rotated Component Matrix^a
	Component
	1	2	3
P5	.827
P9	.822
P10	.765
P1	.730
P2		.834
P6		.826
P3		.770
P4		.654
P8			.903
P7			.874

Extraction Method: Principal Component Analysis (PCA).

Rotation Method: Varimax with Kaiser Normalization.

a Rotation converged in 5 iterations.

Scree Plot of Eigen Values for Factors of HR Managers' Perception

Table 6:

Reliability Statistics

Factors	Items included	Cronbach Alpha	Number of items
Factor 1	P5,P1,P9,P10	0.815	4
Factor 2	P2,P3.P6,P4	0.787	4
Factor 3	P7,P8,P11	0.753	3

[i] Source: Factors for H.R and Training managers' perceptions

Table 7:

Departmental Managers' Participant Details

Variables	Categories	Frequency	Percent
Gender	Male	157	68.2
	Female	73	31.7
Age	19–25 Years	104	45.2
	26–35 Years	61	26.5
	36–45 Years	52	22.6
	46–55 Years	11	4.7
	55 years and above	2	0.86
Category of Hotel	Four-star hotel	15	6.5
	Five star hotel	215	93.5
Current job role	Manager	124	53.91
	Director	20	8.7
	Others	86	37.39

[i] Source: Demographic profile of departmental managers'

Table 8:

Managers' Results from the KMO and Bartlett's Test

Kaiser-Meyer-Olkin (KMO) Measure of Sampling Adequacy		0.849
	Approx. Chi-Square	1607.318
Bartlett's Test of Sphericity	Df	171
Bartlett's Test of Sphericity	Sig.	0

Table 9:

Total Variance Explained

Component	Initial Eigenvalues			Extraction Sums of Squared Loadings			Rotation Sums of Squared Loadings
Component	Total	% of Variance	Cumulative %	Total	% of Variance	Cumulative %	Total	% of Variance	Cumulative %
1	5.979	31.467	31.467	5.979	31.467	31.467	3.265	17.185	17.185
2	2.107	11.088	42.555	2.107	11.088	42.555	2.942	15.486	32.671
3	1.505	7.92	50.475	1.505	7.92	50.475	2.654	13.967	46.638
4	1.401	7.373	57.848	1.401	7.373	57.848	2.13	11.21	57.848
5	0.948	4.991	62.839
6	0.849	4.468	67.307
7	0.773	4.07	71.377
8	0.654	3.441	74.819
9	0.629	3.309	78.128
10	0.594	3.126	81.254
11	0.57	3	84.254
12	0.513	2.7	86.954
13	0.448	2.357	89.311
14	0.406	2.137	91.448
15	0.39	2.052	93.5
16	0.368	1.939	95.439
17	0.35	1.843	97.282
18	0.282	1.486	98.769
19	0.234	1.231	100

[i] Extraction Method: Principal Component Analysis (PCA).

[ii] Source: EFA of departmental managers' perceptions

Table 10:

Rotation Component Matrix

	Component
	1	2	3	4
MP22	0.696
MP16	0.695
MP21	0.661
MP13	0.65
MP14	0.601
MP17	0.545
MP10		0.523
MP19		0.791
MP20		0.782
MP18		0.642
MP6		0.537
MP15		0.533
MP8			0.761
MP5			0.704
MP12			0.702
MP7			0.611
MP2				0.819
MP3				0.784
MP4				0.538