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Model of Quality Management Systems adoption in the hotel industry: A case study of hotels in Zimbabwe Cover

Model of Quality Management Systems adoption in the hotel industry: A case study of hotels in Zimbabwe

European Journal of Tourism, Hospitality and Recreation
Volume 11 (2021): Issue 2 (December 2021)
By:  and    
Open Access
|Jun 2022
Authors

Authors

Vitalis Basera

vitalisbasera@yahoo.com

Bindura University of Education Sciences, Graduate Business School, Bindura, Zimbabwe

Judy Mwenje

Manicaland State University of Applied Sciences, Mutare, Zimbabwe
DOI: https://doi.org/10.2478/ejthr-2021-0021 | Journal eISSN: 2182-4924 | Journal ISSN: 2182-4916
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Language: English
Page range: 230 - 239
Submitted on: Jun 14, 2021
Accepted on: Dec 2, 2021
Published on: Jun 29, 2022
Published by: Polytechnic Institute of Leiria
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
Quality Management Systems,
Hotels,
Internal factors,
External factors,
Model
Related subjects:
Business and economics,
Business management,
Business management, other,
Industries,
Tourism, hospitality, travel,
Event industry, leisure industry,
Sports and recreation,
Sports and recreation, other

© 2022 Vitalis Basera, Judy Mwenje, published by Polytechnic Institute of Leiria
This work is licensed under the Creative Commons Attribution 4.0 License.

Volume 11 (2021): Issue 2 (December 2021)
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