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The Use of Self-Service Technologies in Budget Hotels: The Case of Bournemouth Cover

The Use of Self-Service Technologies in Budget Hotels: The Case of Bournemouth

European Journal of Tourism, Hospitality and Recreation
Volume 10 (2020): Issue 3 (December 2020)
By: Charalampos Giousmpasoglou and  Thi Thuy Hua  
Open Access
|Jan 2021

Authors

Charalampos Giousmpasoglou

cgiousmpasoglou@bournemouth.ac.uk

Bourne-mouth University Business School, Department of People and Organisations

Thi Thuy Hua

s5080836@bournemouth.ac.uk

Bournemouth University Business School, Department of People and Organisations
DOI: https://doi.org/10.2478/ejthr-2020-0022 | Journal eISSN: 2182-4924 | Journal ISSN: 2182-4916
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Language: English
Page range: 251 - 261
Submitted on: Feb 12, 2020
Accepted on: Sep 9, 2020
Published on: Jan 29, 2021
Published by: Polytechnic Institute of Leiria
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
Hospitality industry,
Budget hotels,
Self-service technologies,
Operational efficiency,
Customer experience,
Human–machine interaction
Related subjects:
Business and economics,
Business management,
Business management, other,
Industries,
Tourism, hospitality, travel,
Event industry, leisure industry,
Sports and recreation,
Sports and recreation, other

© 2021 Charalampos Giousmpasoglou, Thi Thuy Hua, published by Polytechnic Institute of Leiria
This work is licensed under the Creative Commons Attribution 4.0 License.

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