Have a personal or library account? Click to login
Internal Quality Process Management Evaluation in Higher Education by Students Cover

Internal Quality Process Management Evaluation in Higher Education by Students

Open Access
|Sep 2018

References

  1. ACBSP. (2017). Obtaining accreditation: A Process Book For Institutions Seeking Initial Accreditation. Kansas, USA: Accreditation council for business schools and programs. Retrieved October 17, 2017, from http://www.nwosu.edu/Websites/NWOSU/images/Academics/Business/Obtaining_Accreditation_Manual_B-G_Hyperlinked.pdf.
  2. ACBSP. (2016). ACBSP standards and criteria for demonstrating excellence in baccalaureate/graduate degree schools and programs. Kansas, USA: Accreditation council for business schools and programs. Retrieved October 17, 2017, from http://c.ymcdn.com/sites/www.acbsp.org/resource/collection/EB5F486D-441E-4156-9991-00D6C3A44ED1/ACB-SP_Standards_and_Criteria_-_Bacc-Grad.pdf.
  3. Aly, N. and Akpovi, J. (2001). Total quality management in California public higher education. Quality Assurance in Education, 9, 127–131.10.1108/09684880110399077
  4. Bhuian, S. N. (2016). Sustainability of Western branch campuses in the Gulf Region: Students’ perspectives of service quality. International Journal of Educational Development, 49, 314–323.10.1016/j.ijedudev.2016.05.001
  5. Brady, N. and Bates, A. (2016). The standards paradox: How quality assurance regimes can subvert teaching and learning in higher education. European Educational Research Journal, 15, 155–174.10.1177/1474904115617484
  6. Clapton, G. and Cree, V. (2004). Integration of learning for practice: Literature review. Learning for effective and ethical practice. Edinburgh: Scottish Institute for Excellence in Social Work Education.
  7. Dumond, E. J. and Johnson, T. W. (2013). Managing university business educational quality: ISO or AACSB? Quality Assurance in Education 21, 127–144.10.1108/09684881311310674
  8. ENQA. (2004). Transnational European Evaluation Project – Methodological Reflections. Helsinki: European Network for Quality Assurance in Higher Education. Retrieved October 17, 2016, from http://www.enqa.eu/indirme/papers-and-reports/occasional-papers/TEEPmethod(1).pdf.
  9. ESG. (2015). Standards and Guidelines for Quality Assurance in the European Higher Education Area. Brussels, Belgium.
  10. EUA. (2008). European University Association. Implementing and using quality assurance: Strategy and practise a selection of papers from the 2nd European quality assurance forum. Brussels, Belgium.
  11. Ewell, P. T. (1993). The role of states and accreditors in shaping assessment practice, in Banta, T. W. (Ed.), Making a Difference: Outcomes of a Decade of Assessment in Higher Education. San Francisco, CA: Jossey-Bass.
  12. Groundwater-Smith, S. and Mockler, N. (2003). Learning to listen: Listening to learn. Division of Professional Experiences, Partnerships and Development, Faculty of Education Social Work [sic], University of Sydney.
  13. Grudzień, L. and Hamrol, A. (2016). Information quality in design process documentation of quality management systems. International Journal of Information Management, 36, 599–606.10.1016/j.ijinfomgt.2016.03.011
  14. Harford, J. (2010). Teacher education policy in Ireland and the challenges of the twenty-first century. European Journal of Teacher Education, 33, 349–360.10.1080/02619768.2010.509425
  15. Hendl, J. (2006). Přehled statistických metod zpracování dat: analýza a metaanalýza dat. Praha: Portál.
  16. Hinde-McLeod, J. and R. Reynolds. (2007). Quality Teaching for Quality Learning: Planning through reflection. South Melbourne: Cengage Learning.
  17. Holm, T., Vuorisalo, T. and Sammalisto, K. (2015). Integrated management systems for enhancing education for sustainable development in universities: a memetic approach. Journal of Cleaner Production, 106, 155–163.10.1016/j.jclepro.2014.03.048
  18. Holm, T., Sammalisto, K. and Vuorisalo, T. (2015). Education for sustainable development and quality assurance in universities in China and the Nordic countries: a comparative study. Journal of Cleaner Production, 107, 529–537.10.1016/j.jclepro.2014.01.074
  19. Hutyra, M. (2008). Kvalita ve vzdělávání a její zabezpečování v prostředí vysokých škol. Perspektivy jakosti: čtvrtletník pro získávání poznatků a šíření znalostí o managementu jakosti, 1, 8–12.
  20. Jarvis, D. S. L. (2014). Regulating higher education: Quality assurance and neo-liberal managerialism in higher education – A critical introduction. Policy and Society, 33, 155–166.10.1016/j.polsoc.2014.09.005
  21. Keçetep, İ. and Özkan, İ. (2014). Quality Assurance in the European Higher Education Area. Procedia-Social and Behavioral Sciences, 141, 660–664.10.1016/j.sbspro.2014.05.115
  22. Klem, A. M. and J. P. Connell. (2004). Relationships matter: Linking teacher support to student engagement and achievement. Journal of school health, 74, 262–273.10.1111/j.1746-1561.2004.tb08283.x
  23. Klenk, T. and Seyfried, M. (2016). Institutional Isomorphism and Quality Management: Comparing Hospitals and Universities. Towards A Comparative Institutionalism: Forms, Dynamics And Logics Across The Organizational Fields Of Health Care And Higher Education (Research in the Sociology of Organizations). Emerald Group Publishing Limited, 45, 217–242.10.1108/S0733-558X20150000045020
  24. Kluse, C. (2009). TQM and the Government: The Importance of Leadership and Personal Transformation. Journal for Quality & Participation, 32, 27–31.
  25. Lapina, I., Kairiša, I. and Aramina, D. (2015). Role of Organizational Culture in the Quality Management of University. Procedia – Social and Behavioral Sciences, 213, 770–774. 20th International Scientific Conference Economics and Management.10.1016/j.sbspro.2015.11.472
  26. Lee, M. (2016). Competitive Strategy for Successful National University Hospital Management in the Republic of Korea. Osong Public Health Res Perspect, 7, 149–156.10.1016/j.phrp.2016.02.002
  27. Lomas, L. (2004). Embedding quality: the challenges for higher education. Quality Assurance in Education, 12, 244–56.10.1108/09684880410561604
  28. Nikel, J. and Lowe, J. (2010). Talking of fabric: A multi-dimensional model of quality in education. Compare, 40, 589–605.10.1080/03057920902909477
  29. Powell, T. C. (1995). Total quality management as competitive advantage: A review and empirical study. Strategic management journal, 16, 15–37.10.1002/smj.4250160105
  30. Prisăcariu, A. (2014). Approaches of Quality Assurance Models on Adult Education Provisions. Procedia-Social and Behavioral Sciences, 142, 133–139.10.1016/j.sbspro.2014.07.623
  31. Rahman, H. B. A, Khalifah, Z. B., Arif, S. B., Sirin, R. B., Abidin, H. B. Z. and Sulong, N. B. (2004). Kajian mengenai tahap kualiti pendidikan tinggi dari perpektif pelajar di Universiti Teknologi Malaysia. Pusat Pengajian Penyelidikan. Universiti Teknolgi Malaysia. Monograph. Vol: 75017.
  32. Roldán, J. L., Leal-Rodríguez, A. L. and Leal, A. G. (2012). The influence of organisational culture on the Total Quality Management programme performance. Investigaciones Europeas de Dirección y Economía de la Empresa, 18, 183–189.10.1016/j.iedee.2012.05.005
  33. Rothstein, J. (2008). Teacher quality in educational production: Tracking, decay, and student achievement (No. w14442). National Bureau of Economic Research.10.3386/w14442
  34. Sacilotto-Vasylenko, M. (2013). Bologna process and initial teacher education reform in France. International Perspectives on Education and Society, 19, 3–24.10.1108/S1479-3679(2013)0000019006
  35. Saidu, S. and Saidu, S. S. (2015). The impact of educational resources on curriculum implementation in Nigeria. Journal of Education, Arts and Humanities, 3, 59–63.
  36. Stimac, H. and Katic, S. (2015). Quality Assurance In Higher Education. Interdisciplinary Management Research, 11, 581–591.
  37. Thompson, N. (2000). Theory and practice in human services. Buckingham, UK: Open University.
  38. Todorut, A. V. (2016). A New Architecture of Quality in Education. Quality-Access to Success, 17, 60–63.
  39. Todorut, A. V. and Bojincă, M. (2013). Total Quality Management and Quality Culture. Quality-Access to Success, 14, 79–82.
  40. Wang, L. (2014). Quality assurance in higher education in China: Control, accountability and freedom. Policy and Society, 33, 253–262.10.1016/j.polsoc.2014.07.003
  41. Wilkinson, A. and Witcher, B. (1993). Holistic TQM must take account of political processes. Total Quality Management, 4, 47–56.10.1080/09544129300000006
DOI: https://doi.org/10.2478/danb-2018-0005 | Journal eISSN: 1804-8285 | Journal ISSN: 1804-6746
Language: English
Page range: 63 - 80
Published on: Sep 1, 2018
Published by: European Association Comenius - EACO
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2018 Lucie Vnoučková, Hana Urbancová, Helena Smolová, published by European Association Comenius - EACO
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.