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An empirical study of customer usage and satisfaction with e-banking services in the Republic of Macedonia Cover

An empirical study of customer usage and satisfaction with e-banking services in the Republic of Macedonia

Croatian Review of Economic, Business and Social Statistics
Volume 4 (2018): Issue 1 (June 2018)
By: Meri Boshkoska and  Kosta Sotiroski  
Open Access
|Jun 2018

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DOI: https://doi.org/10.2478/crebss-2018-0001 | Journal eISSN: 2459-5616
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Language: English
Page range: 1 - 13
Submitted on: Feb 10, 2018
|
Accepted on: Jun 11, 2018
|
Published on: Jun 29, 2018
Published by: Sciendo
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
customer loyalty,
customer satisfaction,
e-banking,
m-banking,
statistical analysis
Related subjects:
Business and economics,
Mathematics and statistics for economists,
Mathematics,
Econometrics,
Mathematics,
Probability and statistics,
Social sciences,
Sociology,
Methods, techniques, statistics

© 2018 Meri Boshkoska, Kosta Sotiroski, published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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