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The Theory and Practice of Testing the Quality of Outsourcing Services in the Automotive Industry Cover

The Theory and Practice of Testing the Quality of Outsourcing Services in the Automotive Industry

Conference Quality Production Improvement – CQPI
Volume 3 (2021): Issue 1 (December 2021)
By: Jakub Cieśla  
Open Access
|Dec 2021

Authors

Jakub Cieśla

Exact Systems, Poland
DOI: https://doi.org/10.2478/cqpi-2021-0007 | Journal eISSN: 2657-8603
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Language: English
Page range: 63 - 76
Submitted on: Aug 22, 2021
Accepted on: Sep 15, 2021
Published on: Dec 17, 2021
Published by: Quality and Production Managers Association
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
service quality study,
automotive,
customer satisfaction
Related subjects:
Business and economics,
Business management,
Business management, other,
Engineering,
Introductions and overviews,
Engineering, other,
Mechanical engineering,
Production technology,
Social sciences,
Sociology,
Sociology of science, technology, and environment

© 2021 Jakub Cieśla, published by Quality and Production Managers Association
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

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