Abstract
A democratic government should adhere to firm public administration principles, legal instruments, structures and mechanisms. However, providing these elements is insufficient to guarantee integrated participative service delivery. This article aims to unravel the most important elements required to create a participative governance model that fuses horizontal intra-relationships between public officials and departments and vertical interactions between public and private networks. The research methodology entailed a critical desktop document analysis of books, articles, regulatory policy and strategy documents. Network governance was conceptually and contextually analysed through unobtrusive research methods. It served as a possible analytical model for democratic governance, where citizens take centre stage in participative decision-making. The findings provide both a description and a contextualisation of the themes that emerged from the research. The article highlights that the network governance model could help South Africa move forward from a dated, elitist democracy based on a dependency model, to a participative democracy model, where communities and government work together. The article concludes that South Africa can only realise the National Development Plans (NDPs) 2030 goals (to maximise people's development, strengthen governance networks and enhance state's capacity to provide adequate public services) by drawing on partnerships within a network governance framework.