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Comparison of Methods for Handling Imbalanced Data in Customer Churn Prediction with Feature Selection Using SHAP and mRMR Frameworks

Open Access
|Sep 2025
DOI: https://doi.org/10.2478/cait-2025-0023 | Journal eISSN: 1314-4081 | Journal ISSN: 1311-9702
Language: English
Page range: 68 - 87
Published on: Sep 25, 2025
Published by: Bulgarian Academy of Sciences, Institute of Information and Communication Technologies
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2025 Luong Thanh Tam, Luong Gia Vi, Nguyen Manh Tuan, published by Bulgarian Academy of Sciences, Institute of Information and Communication Technologies
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.