Have a personal or library account? Click to login
Job demands, job control, and social support as predictors of job satisfaction and burnout in Croatian palliative care nurses Cover

Job demands, job control, and social support as predictors of job satisfaction and burnout in Croatian palliative care nurses

Open Access
|Sep 2021

References

  1. Cañadas-De la Fuente GA, Vargas C, San Luis C, García I, Cañadas GR, Dela Fuente E I. Risk factors and prevalence of burnout syndrome in the nursing profession. Int J Nurs Stud 2015;52:240–9. doi: 10.1016/j.ijnurstu.2014.07.001
  2. Moustaka E, Constantinidis TC. Sources and effects of work-related stress in nursing. Health Sci J 2010;4:210–6.
  3. Wu H, Chi T, Chen L. Occupational stress among hospital nurses: cross sectional survey. J Adv Nurs 2010;66:627–34. doi: 10.1111/j.1365-2648.2009.05203.x
  4. Chan KB, Lai G, Ko YC, Boey KW. Work stress among six professional groups: the Singapore experience. Soc Sci Med 2000;50:1415–32. doi: 10.1016/s0277-9536(99)00397-4
  5. Maslach C, Jackson SE. The measurement of experienced burnout. J Organ Behav 1981;2:99–113. doi: 10.1002/ job.4030020205
  6. Maslach C, Schaufeli WB, Leiter MP. Job burnout. Annu Rev Psychol 2001;52:397–422. doi: 10.1146/annurev. psych.52.1.397
  7. Demerouti E, Mostert K, Bakker AB. Burnout and work engagement: a thorough investigation of the independency of both constructs. J Occup Health Psychol 2010;15:209–22. doi: 10.1037/a0019408
  8. Koutsimani P, Montgomery A, Georganta K. The relationship between burnout, depression, and anxiety: A systematic review and meta-analysis. Front Psychol 2019;10:284. doi: 10.3389/fpsyg.2019.00284
  9. Alharbi AA, Dahinten VS, MacPhee M. The relationships between nurses’ work environments and emotional exhaustion, job satisfaction, and intent to leave among nurses in Saudi Arabia. J Adv Nurs 2020;76:3026–38. doi: 10.1111/ jan.14512
  10. Dagget T, Molla A, Belachew T. Job related stress among nurses working in Jimma Zone public hospitals, South West Ethiopia: a cross sectional study. BMC Nurs 2016;15:39. doi: 10.1186/s12912-016-0158-2
  11. Head B, Middleton A, Zeigler C. Work satisfaction among hospice and palliative nurses. J Hosp Palliat Nurs 2019;21:E1–11. doi: 10.1097/NJH.0000000000000562
  12. Van Bogaert P, Van Heusden D, Timmermans O, Franck E. Nurse work engagement impacts job outcome and nurse-assessed quality of care: model testing with nurse practice environment and nurse work characteristics as predictors. Front Psychol 2014;5:1261. doi: 10.3389/fpsyg.2014.01261
  13. Lu H, While AE, Barriball KL. Job satisfaction among nurses: a literature review. Int J Nurs Stud 2005;42:211–27. doi: 10.1016/j.ijnurstu.2004.09.003
  14. Weiss HM. Deconstructing job satisfaction: separating evaluations, beliefs and affective experiences. Hum Resour Manag Rev 2002;22:173–94. doi: 10.1016/S1053-4822(02)00045-1
  15. Gόmez-Urquiza JL, Albendín-García L, Velando-Soriano A, Ortega-Campos E, Ramírez-Baena L, Jose Membrive-Jiménez M, Suleiman-Martos N. Burnout in palliative care nurses, prevalence and risk factors: A systematic review with meta-analysis. Int J Environ Res Public Health 2020;17:7672. doi: 10.3390/ijerph17207672
  16. Horn DJ, Johnston CB. Burnout and self care for palliative care practitioners. Med Clin North Am 2020;104:561–72. doi: 10.1016/j.mcna.2019.12.007
  17. Mehta DH, Perez GK, Traeger L, Park ER, Goldman RE, Haime V, Chittenden EH, Denninger JW, Jackson VA. Building resiliency in a palliative care team: a pilot study. J Pain Symptom Manag 2016;51:604–8. doi: 10.1016/j. jpainsymman.2015.10.013
  18. Wang C, Grassau P, Lawlor PG, Webber C, Bush SH, Gagnon B, Kabir M, Spilg EG. Burnout and resilience among Canadian palliative care physicians. BMC Palliat Care 2020;19:169. doi: 10.1186/s12904-020-00677-z
  19. Desbiens J-F, Fillon L. Coping strategies, emotional outcomes and spiritual quality of life in pallliative care nurses. Int J Palliat Nurs 2007;13:291–300. doi: 10.12968/ ijpn.2007.13.6.23746
  20. Ercolani G, Varani S, Peghetti B, Franchini L, Malerba MB, Messana R, Sichi V, Pannuti R, Pannuti F. Burnout in home palliative care: What is the role of coping strategies? J Palliat Care 2020;35:46–52. doi: 10.1177/0825859719827591
  21. Fillion L, Tremblay I, Truchon M, Côté D, Ward Struthers C, Dupuis R. Job satisfaction and emotional distress among nurses providing palliative care: empirical evidence for an integrative occupational stress-model. Int J Stress Manag 2007;14:1–25. doi: 10.1037/1072-5245.14.1.1
  22. Frey R, Robinson J, Wong C, Gott M. Burnout, compassion fatigue and psychological capital: Findings from a survey on nurses delivering palliative care. Appl Nurs Res 2018;43:1–9. doi: 10.1016/j.apnr.2018.06.003
  23. Jackson V, Mack J, Matsuyama R, Lakoma MD, Sullivan AM, Arnold RM, Weeks JC, Block SD. A qualitative study of oncologists’ approaches to end-of-life care. J Palliat Med 2008;11:893–906. doi: 10.1089/jpm.2007.2480
  24. Kalicińska M, Chylińska J, Wilczek- Różyczka E. Professional burnout and social support in the workplace among hospice nurses and midwives in Poland. Int J Nurs Pract 2012;18:595–603. doi: 10.1111/ijn.12003
  25. Koh MYH, Chong PH, Neo PSH, Ong YJ, Yong WC, Ong WY, Shen MLJ, Hum AYM. Burnout, psychological morbidity and use of coping mechanisms among palliative care practitioners: A multi-centre cross-sectional study. Palliat Med 2015;29:633–42. doi: 10.1177/0269216315575850
  26. Kamal AH, Bull JH, Wolf SP, Swetz KM, Shanafelt TD, Ast K, Kavalieratos D, Sinclair CT, Abernethy AP. Prevalence and predictors of burnout among hospice and palliative care clinicians in the U.S. J Pain Symptom Manag 2016;51:690–6. doi: 10.1016/j.jpainsymman.2015.10.020
  27. Rizo-Baeza M, Mendiola-Infante SV, Sepehri A, Palazόn-Bru A, Gil-Guillén VF, Cortés-Castell E. Burnout syndrome in nurses working in palliative care units: an analysis of associated factors. J Nurs Manag 2018;26:19–25. doi: 10.1111/jonm.12506
  28. Miller PE. The relationship between job satisfaction and intention to leave of hospice nurses in a for-profit corporation. J Hosp Palliat Nurs 2008;10:56–64. doi: 10.1097/01. NJH.0000306711.65786.75
  29. Martins Pereira S, Fonseca AM, Carvalho AS. Burnout in palliative care: a systematic review. Nurs Ethics 2011;18:317–26. doi: 10.1177/0969733011398092
  30. Peters L, Cant R, Sellick K, O’Connor M, Lee S, Burney S, Karimi L. Is work stress in palliative care nurses a cause for concern? A literature review. Int J Palliat Nurs 2012;18:561–7. doi: 10.12968/ijpn.2012.18.11.561
  31. Parola V, Coelho A, Cardoso D, Sandgren A, Apόstolo J. Burnout in palliative care settings compared with other settings: A systematic review. J Hosp Palliat Nurs 2017;19:442–51. doi: 10.1097/NJH.0000000000000370
  32. Johnson JV, Hall EM. Job strain, work place social support, and cardiovascular disease: a cross-sectional study of a random sample of the Swedish working population. Am J Public Health 1988;78:1336–42. doi: 10.2105/ ajph.78.10.1336
  33. Karasek RA, Theorell T. Healthy Work, Stress, Productivity, and the Reconstruction of Working Life. New York (NY): Basic Books; 1990.
  34. Fillion L, Desbiens JF, Truchon M, Dallaire C, Roch G. Le stress au travail chez les infirmières en soins palliatifs de fin de vie selon le milieu de pratique [Stress at work in nurses providing end-of-life palliative care according to care settings, in French]. Psycho-Oncol 2011;5:127–36. doi: 10.1007/s11839-011-0321-7
  35. de Lange AH, Taris TW, Kompler MAJ, Houtman ILD, Bongers PM. “The very best of the millennium”: longitudinal research and the demand-control-(support) model. J Occup Health Psychol 2003;8:282–305. doi: 10.1037/10768998.8.4.282
  36. Häuser JA, Mojzisch A, Niesel M, Schulz-Hardt S. Ten years on: a review of recent research on the job demand-control (-support) model and psychological well-being. Work Stress 2010;24:1–35. doi: 10.1080/02678371003683747
  37. Van der Doef M, Maes S. The job demand-control(-support) model and psychological well-being: a review of 20 years of empirical research. Work Stress 1999;13:87–114. doi: 10.1080/026783799296084
  38. Brkljačić M. Aktualno stanje palijativne skrbi u Hrvatskoj [Current state of palliative care in Croatia, in Croatian]. Služba Božja 2013;53:367–76.
  39. Gray-Toft P, Anderson JG. The Nursing Stress Scale: development of an instrument. J Psychopathol Behav Assess 1981;3:11–23. doi: 10.1007/BF01321348
  40. Gregov Lj, Šimunić A, Nikolić M. Skala psiholoških zahtjeva i kontrole posla [The psychological demands and job control scale, in Croatian]. In: Proroković A, Ćubela Adorić V, Penezić Z, Tucak Junaković I, editors. Zbirka psihologijskih skala i upitnika. Svezak 6. Zadar (Croatia): University of Zadar; 2012. p.13–8.
  41. Karasek RA, Karasek R, Karasek RA, Karasek R, Gordon-Strachan G, Pietrowsky C, Frese M, Pieper CF, Schwartz GJ. Job Content Questionnaire and User’s Guide. Lowell: University of Massachusetts Lowell, The Job Content Questionnaire Center; 1985.
  42. Judge TA, Thoresen CJ, Bono JE, Patton, GK. The job satisfaction-job performance relationship: a qualitative and quantitative review. Psychol Bull 2001;127:376–407. doi: 10.1037/0033-2909.127.3.376
  43. Burić I, Slišković A. Oldenburški upitnik sagorijevanja [The Oldenburg Burnout Inventory, in Croatian]. In: Slišković A, Burić I, Ćubela Adorić V, Nikolić M, Tucak Junaković I, editors. Zbirka psihologijskih skala i upitnika. Svezak 9. Zadar (Croatia): University of Zadar; 2018. p. 13–9.
  44. Demerouti E, Bakker AB. The Oldenburg Burnout Inventory: a good alternative to measure burnout and engagement. In: Halbesleben J, editor. Stress and burnout in Health Care. Nova Sciences: Hauppauge; 2008. p. 65–78.
  45. Tucak Junaković I, Macuka I, Skokandić L. Profesionalni stres, zadovoljstvo poslom i sagorijevanje medicinskih sestara / tehničara zaposlenih u području palijativne skrbi [Occupational stress, job satisfaction and burnout in palliative care nurses, in Croatian]. Med Jad 2019;49:157–71.
  46. Ariza-Montes A, Arjona-Fuentes JM, Han H, Law R. Work environment and well-being of different occupational groups in hospitality: Job Demand-Control-Support model. Int J Hosp Manag 2018;73:1–11. doi: 10.1016/j.ijhm.2018.01.010
  47. Asif F, Javed U, Janjua SY. The job demand-control-support model and employee wellbeing: A meta-analysis of previous research. Pakistan J Psychol Res 2018;33:203–21.
  48. Bagheri Hossein Abadi M, Taban E, Khanjani N, Naghavi Konjin Z, Khajehnasiri F, Samaei SE. Relationships between job satisfaction and job demand, job control, social support, and depression in Iranian nurses. J Nurs Res 2021;29:e143. doi: 10.1097/jnr.0000000000000410
  49. Velando-Soriano A, Ortega-Campos E, Gόmez-Urquiza JL, Ramírez-Baena L, De La Fuente EI, Cañadas-De la Fuente GA. Impact of social support in preventing burnout syndrome in nurses: A systematic review. Jpn J Nurs Sci 2020;17:e12269. doi: 10.1111/jjns.12269
  50. Navajas-Romero V, Ariza-Montes A, Hernández-Perlines F. Analyzing the job demands-control-support model in work-life balance: A study among nurses in the European context. Int J Environ Res Public Health 2020;17:2847. doi: 10.3390/ ijerph17082847
DOI: https://doi.org/10.2478/aiht-2021-72-3556 | Journal eISSN: 1848-6312 | Journal ISSN: 0004-1254
Language: English, Croatian, Slovenian
Page range: 225 - 231
Submitted on: May 1, 2021
Accepted on: Aug 1, 2021
Published on: Sep 28, 2021
Published by: Institute for Medical Research and Occupational Health
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2021 Ivana Tucak Junaković, Ivana Macuka, published by Institute for Medical Research and Occupational Health
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.