Virtual Observation Environment for Training and Monitoring of Insurance Software End-Users

Jurijs Lavendels; Mikola Krischuk; Vjaceslavs Sitikovs; Zigmunds Bulins

doi:10.2478/acss-2014-0005

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Virtual Observation Environment for Training and Monitoring of Insurance Software End-Users

Applied Computer Systems

Volume 15 (2014): Issue 1 (July 2014)

By: Jurijs Lavendels, Mikola Krischuk, Vjaceslavs Sitikovs and Zigmunds Bulins

Open Access

|Sep 2014

Abstract

Technological tools for the mastering of insurance software product remotely by end-users are described. To ensure distance training, two independent channels have been simultaneously used: one for video-audio conference providing trainer-trainee(s) communication and second one for collaboration between a trainer and trainee(s) showing software execution and control over trainee’s working with the software. The proposed solution has been approbated in several focus groups that give an evidence of its practical viability and applicability

References

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Articles in this issue

DOI: https://doi.org/10.2478/acss-2014-0005 | Journal eISSN: 2255-8691 | Journal ISSN: 2255-8683

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Language: English

Page range: 32 - 35

Published on: Sep 2, 2014

Published by: Riga Technical University

In partnership with: Paradigm Publishing Services

Publication frequency: Volume open

Keywords:

Insurance software,

interactive distance training remote users,

server remote control

Related subjects:

Computer sciences,

Artificial intelligence,

Information technology,

Project management,

Software development

© 2014 Jurijs Lavendels, Mikola Krischuk, Vjaceslavs Sitikovs, Zigmunds Bulins, published by Riga Technical University
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Volume 15 (2014): Issue 1 (July 2014)