
Is Burnout in Family Physicians in Croatia Related to Interpersonal Quality of Care?
By: Zlata Ožvačić Adžić, Milica Katić, Josipa Kern, Jean Karl Soler, Venija Cerovečki and Ozren Polašek
Open Access
|Jul 2013References
- 1 Maslach C, Jackson SE, Leiter MP. Maslach Bunout Inventory Manual. 3rd ed. Mountain View (CA): Consulting Psychologists Press; 1996.
- 2 Maslach C, Schaufeli WB, Leiter MP. Job burnout. Annu Rev Psych 2001;52:397-422.
- 3 Leiter MP, Frank E, Matheson TJ. Demands, values and burnout: relevance for physicians. Can Fam Physician 2009;55:1224-5.
- 4 Klemenc-Ketiš Z, Kersnik J, Ojsteršek J. Perceived difficulties in managing ethical problems in family practice in Slovenia: cross-sectional study. Croat Med J 2008;49:799-806. doi: 10.3325/cmj.2008.49.799
- 5 Goehring C, Bouvier Gallacchi M, Kuenzi B, Bovier P. Psychosocial and professional characteristics of burnout in Swiss primary care practitioners: a cross sectional survey. Swiss Med Wkly 2005;135:101-8.
- 6 Grassi L, Magnani K. Psychiatric morbidity and burnout in the medical profession: an Italian study of general practitioners and hospital physicians. Psychother Psychosom 2000;69:329-34. doi: 10.1159/000012416
- 7 Cathebras P, Begon A, Laporte S, Bois C, Truchot D. [Burnout among French general practitioners, in French]. Presse Med 2004;33:1569-74.
- 8 Kirwan M, Armstrong D. Investigation of burnout in a sample of British general practitioners. Br J Gen Pract 1995;45:259-60.
- 9 Marcelino G, Cerveira JM, Carvahalo I, Costa I, Lopes JA, Calado M, Pedro M-VNE. Burnout levels among Portugese family doctors: a nationwide survey. BMJ Open 2012;2: e001050. doi:10.1136/bmjopen-2012-001050
- 10 Selič P, Stegne-Ignjatović T, Klemenc-Ketiš Z. Burnout among Slovenian family medicine trainees: a cross sectional study. Zdrav Vestn 2012;81:218-24.
- 11 Soler JK, Yaman H, Esteva M, Dobbs F, Asenova RS, Katic M, Ozvacic Z, Desgranges JP, Moreau A, Lionis C, Kotanyi P, Carelli F, Nowak PR, de Aguiar Sa Azeredo Z, Marklund E, Churchill D, Ungan M; European General Practice Research Network.Burnout Study Group. Burnout in European family doctors: the EGPRN study. Fam Pract 2008;25:245-65. doi:10.1093/fampra/cmn038
- 12 West CP, Huschka MM, Novotny PJ, Sloan JA, Kolars JC, Habermann TM, Shanafelt TD. Association of perceived medical errors with resident distress and empathy. A prospective longitudinal study. JAMA 2006;296:1071-8.
- 13 Shanafelt TD, Bradely KA, Wipf JE, Back AL. Burnout and self-reported patient care in an internal medicine residency program. Ann Intern Med 2002;136:358-67.
- 14 Fahrenkopf AM, Sectish TC, Barger LK, Sharek PJ, Lewin D, Chiang VW, Edwards S, Wiedermann BL, Landrigan CP. Rates of medication errors among depressed and burned-out residents: prospective cohort study. BMJ 2008;336:488-91. doi: 10.1136/bmj.39469.763218
- 15 Campbell SM, Roland MO, Buetow SA. Defining quality of care. Soc Sci Med 2000;51:1611-25. doi: 10.1016/S0277-9536(00)00057-5
- 16 Howie JGR, Heaney DJ, Maxwell M. Quality, core values and the general practice consultation: issues of definition, measurment and delivery. Fam Pract 2004;21:458-68. doi: 10.1093/fampra/cmh419
- 17 Orton P, Orton C, Pereira Gray D. Depersonalised doctors: a cross sectional study of 564 doctors, 760 consultations and 1876 patient reports in UK general practice. BMJ Open 2012;2:e000274. doi: 10.1136/bmjopen-2011-000274
- 18 Ratanawongsa N, Roter D, Beach MC, Laird SL, Larson SM, Carson KA, Cooper LA. Physician burnout and patientphysician communication during primary care encounters. J Gen Intern Med 2008;23:1581-8. doi: 10.1007/s11606-008-0702-1
- 19 Croatian National Institute of Public Health. [Croatian Health Service Yearbook 2002, in Croatian]. Zagreb: Hrvatski zavod za javno zdravstvo; 2003.
- 20 Ožvačić Adžić Z, Katić M, Kern J, Lazić D, Cerovečki Nekić V, Soldo D. Patient, physician, and practice characteristics related to patient enablement in general practice in Croatia: cross-sectional survey study. Croat Med J 2008;49:813-23.
- 21 Yaman H, Soler JK. The job related burnout questionnaire. A multinational pilot study. Austral Fam Physician 2002;31:1055-6.
- 22 Howie JGR, Heaney DJ, Maxwell M, Walker JJ, Freeman GK, Rai H. Quality at general practice conultations: crosssectional survey. BMJ 1999;319:738-43. doi: 10.1136/ bmj.319.7212.738
- 23 Howie JGR, Hopton JL, Heaney DJ, Porter AMD. Attitudes to medical care, the organization of work, and stress among general practitioners. Br J Gen Pract 1992;42:181-5.
- 24 Zantinge EM, Verhaak PFM, de Bakker DH, van der Meer K, Bensing JM. Does burnout among doctors afect their involvement in patients’ mental health problems? A study of videotaped consultations. BMC Fam Pract 2009;10:60. doi:10.1186/1471-2296-10-60
- 25 Zantinge EM, Verhaak PFM, de Bakker DH, Kerssens J, van der Meer K, Bensing JM. The workload of general practitioners does not affect their awareness of patients’ psychological problems. Patient Educ Couns 2007;67:93-9. doi: 10.1016/j.pec.2007.02.006
- 26 Mercer SW, Reilly D, Watt GC. The importance of empathy in the enablement of patients attending the Glasgow Homoeopathic Hospital. Br J Gen Pract 2002;52:901-5.
- 27 Freeman GK, Horder JP, Howie JGR, Hungin AP, Hill AP, Shah NC, Wilson A. Evolving general practice consultation in Britain: issues of length and context. BMJ 2002;324: 880-2. doi: 10.1136/bmj.324.7342.880
- 28 Wilson A, Childs S. The relationship between consultation length, process and outcomes in general practice: a systematic review. Br J Gen Pract 2002;52:1012-20.
- 29 Howie JGR, Porter AMD, Heaney DJ, Hopton JL. Long to short consultation ratio: a proxy measure of quality of care for general practice. Br J Gen Pract 1991;41:48-54.
- 30 Wilson A, McDonald P, Hayes L, Cooney J. Longer booking intervals in general practice: effects on docotrs’ stress and arousal. Br J Gen Pract 1991;41:184-7.
- 31 Howie JGR, Hopton JL, Heaney DJ, Porter AMD. Attitudes to medical care, the organization of work, and stress among general practitioners. Br J Gen Pract 1992;42:181-5.
- 32 Lee FJ, Stewart M, Brown JB. Stress, burnout and strategies for reducing them. Can Fam Physician 2008;54:234-5.
- 33 Visser MRM, Smets EMA, Oort FJ, de Haes HCJM. Stress, sastisfaction and burnout among Dutch medical specialists. CMAJ 2003;168:271-5.
- 34 Brondt A, Sokolowski I, Olesen F, Vedsted P. Continuing medical education and burnout among Danish GPs. Br J Gen Pract 2008;58:15-9. doi: 10.3399/bjgp08X263767
- 35 Kushnir T, Cohen AH, Kitai E. Continuing medical education and primary physician’s job stress, burnout and dissatisfaction. Med Educ 2000;34:430-6.
- 36 Gardiner M, Sexton R, Durbridge M, Garrard K. The role of psychological well-being in retaining rural general practitioners. Aust J Rural Health 2005;13:149-55. doi: 10.1111/j.1440-1854.2005.00677.x
- 37 Hays R, Wynd S, Veitch C, Crossland L. Getting the balance right? GPs who chose to stay in rural practice. Aust J Rural Health 2003;11:193-8.
- 38 Bovier PA, Arigoni F, Schneider M, Gallacchi MB. Relationships between work satisfaction, emotional exhaustion and mental health among Swiss primary care physicians. Eur J Public Health 2009:19:611-7. doi: 10.1093/ eurpub/ckp056
- 39 Al-Dubai SA, Rampal KG. Prevalence and associated factors of burnout among doctors in Yemen. J Occup Health 2010;52:58-65.
- 40 Campbell DA Jr, Sonnad SS, Eckhauser FE, Campbel KK, Greenfield JG. Burnout among American surgeons. Surgery 2001;130:696-702
- 41 Saultz JW. Lochner J. Interpersonal continuity of care and care outcomes: a critical review. Ann Fam Med 2005;3:159-66. doi: 10.1370/afm.285
- 42 Schers H, van den Hoogen H, Bor H, Grol R, van den Bosch R. Familiarity with a GP and patients’ evaluations of care. A cross-sectional study. Fam Pract 2005;22:15-9. doi: 10.1093/ fampra/cmh721
- 43 Schultz K, Delva D, Kerr J. Emotional effects of continuity of care on family physicians and the therapeutic relationship. Can Fam Physician 2012;58:178-85.
DOI: https://doi.org/10.2478/10004-1254-64-2013-2307 | Journal eISSN: 1848-6312 (formerly 0004-1254) | Journal ISSN: 0004-1254
Language: English, Croatian, Slovenian
Page range: 255 - 264
Published on: Jul 2, 2013
Published by: Institute for Medical Research and Occupational Health
In partnership with: Paradigm Publishing Services
Related subjects:
© 2013 Zlata Ožvačić Adžić, Milica Katić, Josipa Kern, Jean Karl Soler, Venija Cerovečki, Ozren Polašek, published by Institute for Medical Research and Occupational Health
This work is licensed under the Creative Commons License.