Have a personal or library account? Click to login
Online and offline social capital for better social and business performance: The mediating role of digital innovation Cover

Online and offline social capital for better social and business performance: The mediating role of digital innovation

Open Access
|Apr 2025

References

  1. Abdulkadir, S., Adam Saad, A., & Sharofiddin, A. (2022). The study of Islamic P2P crowd funding model as an alternative to SME financing in Nigeria. In Artificial Intelligence and COVID Effect on Accounting (pp. 129-138). Springer Nature Singapore. https://doi.org/10.1007/978-981-19-1036-4_9
  2. Akther, S., Begum, M. S., Hassan, M. N., & Uddin, M. K. (2024). Digital capabilities and social enterprise performance: The mediating effect of digital innovation. Journal of Social Entrepreneurship. https://doi.org/10.1080/19420676.2024.2306909
  3. Alghababsheh, M., & Gallear, D. (2021). Socially sustainable supply chain management and suppliers’ social performance: The role of social capital. Journal of Business Ethics, 173(4), 855-875. https://doi.org/10.1007/s10551-020-04525-1
  4. Boohene, R., Gyimah, R. A., & Osei, M. B. (2020). Social capital and SME performance: The moderating role of emotional intelligence. Journal of Entrepreneurship in Emerging Economies, 12(1), 79-99. https://doi.org/10.1108/JEEE-10-2018-0103
  5. Bourdieu, P. (1986). The forms of capital. In J. G. Richardson (ed.), Handbook of theory and research for the sociology of education (pp. 241-258). Greenwood Press. https://www.ucg.ac.me/skladiste/blog_9155/objava_66783/fajlovi/Bourdieu%20The%20Forms%20of%20Capital%20_1_.pdf
  6. Charaia, V., Chochia, A., & Lashkhi, M. (2021). Promoting Fintech financing for SME in S. Caucasian and Baltic states, during the COVID-19 global pandemic. Business, Management and Economics Engineering, 19(2), 358-372. https://doi.org/10.3846/bmee.2021.14755
  7. Coleman, J. S. (1988). Social capital in the creation of human capital. American Journal of Sociology, 94, S95-S120. https://doi.org/10.1086/228943
  8. Fischer, E., & Reuber, A. R. (2011). Social interaction via new social media: (How) can interactions on Twitter affect effectual thinking and behavior? Journal of Business Venturing, 26(1), 1-18. https://doi.org/10.1016/j.jbusvent.2010.09.002
  9. Games, D., Lupiyoadi, R., Agustina, T. S., Amsal, A. A., & Kartika, R. (2023). Social capital, learning from innovation failure, and innovation: Some insights from high-growth small businesses in a collectivist culture. International Journal of Innovation Management, 27(01n02), 2350007. https://doi.org/10.1142/S136391962350007X
  10. Hair Jr, J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: Updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107-123. https://doi.org/10.1504/IJMDA.2017.087624
  11. Hamburg, I. (2020). Learning for sustainable development through innovation in SMEs. Advances in Social Sciences Research Journal, 7(8), 371-381. https://doi.org/10.14738/assrj.78.8867
  12. Heidari, E., Salimi, G., & Mehrvarz, M. (2023). The influence of online social networks and online social capital on constructing a new graduate students’ professional identity. Interactive Learning Environments, 31(1), 214-231. https://doi.org/10.1080/10494820.2020.1769682
  13. He, N., Li, Y., Li, H., Liu, Z., & Zhang, C. (2020). Critical factors to achieve sustainability of public-private partnership projects in the water sector: A stakeholder-oriented network perspective. Complexity, 1, 8895980. https://doi.org/10.1155/2020/8895980
  14. Hund, A., Wagner, H.-T., Beimborn, D., & Weitzel, T. (2021). Digital innovation: Review and novel perspective. The Journal of Strategic Information Systems, 30(4), 101695. https://doi.org/10.1016/j.jsis.2021.101695
  15. Jafari, S., & Moharrami, R. (2019, June). Conceptualizing digital social capital. In International Seminar on New Topics in Business Management, Varna (pp. 1-10).
  16. Ji, H., Miao, Z., Wan, J., & Lin, L. (2022). Digital transformation and financial performance: The moderating role of entrepreneurs’ social capital. Technology Analysis & Strategic Management, 36(8), 1978-1995. https://doi.org/10.1080/09537325.2022.2118110
  17. Johan, A., Rahayu, A., Wibowo, L. A., & Yuliawati, A. K. (2023). The ‘how’ for sustainability: Answering market pressure through green strategy and green production. Jurnal Manajemen Bisnis, 14(2), 394-416. https://doi.org/10.18196/mb.v14i2.18575
  18. Kasavana, M. L., Nusair, K., & Teodosic, K. (2010). Online social networking: Redefining the human web. Journal of Hospitality and Tourism Technology, 1(1), 68-82. https://doi.org/10.1108/17579881011023025
  19. Khan, S. H., Yasir, M., Shah, H. A., & Majid, A. (2021). Role of social capital and social value creation in augmenting sustainable performance of social enterprises: Moderating role of social innovation. Pakistan Journal of Commerce and Social Sciences (PJCSS), 15(1), 118-137. https://www.econstor.eu/bitstream/10419/233770/1/1757036334.pdf
  20. Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of e-Collaboration, 11(4). https://doi.org/10.4018/ijec.2015100101
  21. Lee, C., & Hallak, R. (2020). Investigating the effects of offline and online social capital on tourism SME performance: A mixed-methods study of New Zealand entrepreneurs. Tourism Management, 80, 104128. https://doi.org/10.1016/j.tourman.2020.104128
  22. Lin, M. S., Song, H. J., Sharma, A., & Lee, S. (2020). Formal and informal SME financing in the restaurant industry: The impact of macroenvironment. Journal of Hospitality and Tourism Management, 45, 276-284. https://doi.org/10.1016/j.jhtm.2020.08.017
  23. Malik, M., Andargoli, A., Clavijo, R. C., & Mikalef, P. (2024). A relational view of how social capital contributes to effective digital transformation outcomes. The Journal of Strategic Information Systems, 33(2), 101837. https://doi.org/10.1016/j.jsis.2024.101837
  24. Meng, S., Su, H., & Yu, J. (2022). Digital transformation and corporate social performance: How do board independence and institutional ownership matter? Frontiers in Psychology, 13, 915583. https://doi.org/10.3389/fpsyg.2022.915583
  25. Muafi, & Hadi, P. (2023). Factors contributing to sustainable growth performance in Indonesian SMEs: The role of business incubators. International Journal of Sustainable Development and Planning, 18(10), 3297-3308. https://doi.org/10.18280/ijsdp.181029
  26. Nambisan, S., Lyytinen, K., Majchrzak, A., & Song, M. (2017). Digital innovation management: Reinventing innovation management research in a digital world. MIS Quarterly, 41(1), 223-238. https://doi.org/10.25300/MISQ/2017/41:1.03
  27. Nuryanto, U. W., Mz, M. D., Sutawidjaya, A. H., & Saluy, A. B. (2020). The impact of social capital and organizational culture on improving organizational performance. International Review of Management and Marketing, 10(3), 93. https://doi.org/10.32479/irmm.9923
  28. Olamide, A., & Ogbechie, R. (2021). Social capital and business performance: A study of female-owned SMEs in the Nigerian informal sector. Small Enterprise Research, 28(2), 190-205. https://doi.org/10.1080/13215906.2021.1901140
  29. Purwati, A. A., Budiyanto, B., Suhermin, S., & Hamzah, M. L. (2021). The effect of innovation capability on business performance: The role of social capital and entrepreneurial leadership on SMEs in Indonesia. Growing Science: Accounting, 7(2), 323-330. https://doi.org/10.5267/j.ac.2020.11.021
  30. Putnam, R. D. (1995). Tuning in, tuning out: The strange disappearance of social capital in America. PS: Political Science & Politics, 28(4), 664-683. https://doi.org/10.2307/420517
  31. Ramdani, B., Raja, S., & Kayumova, M. (2022). Digital innovation in SMEs: A systematic review, synthesis and research agenda. Information Technology for Development, 28(1), 56-80. https://doi.org/10.1080/02681102.2021.1893148
  32. Rao, P., Kumar, S., Chavan, M., & Lim, W. M. (2023). A systematic literature review on SME financing: Trends and future directions. Journal of Small Business Management, 61(3), 1247-1277. https://doi.org/10.1080/00472778.2021.1955123
  33. Sarstedt, M., Ringle, C. M., Cheah, J.-H., Ting, H., Moisescu, O. I, & Radomir, L. (2020). Structural model robustness checks in PLS-SEM. Tourism Economics, 26(4), 531-554. https://doi.org/10.1177/1354816618823921
  34. Saxton, G. D., & Guo, C. (2020). Social media capital: Conceptualizing the nature, acquisition, and expenditure of social media-based organizational resources. International Journal of Accounting Information Systems, 36, 100443. https://doi.org/10.1016/j.accinf.2019.100443
  35. Shah, N., Zehri, A. W., Saraih, U. N., Abdelwahed, N. A. A., & Soomro, B. A. (2023). The role of digital technology and digital innovation towards firm performance in a digital economy. Kybernetes, 53(2), 620-644. https://doi.org/10.1108/K-01-2023-0124
  36. Shee, H., Kaswi, S., Fitrian, Z., Adi, A. S., & Yudaruddin, R. (2023). The mediating role of digital transformation and innovation on SME performance during the COVID-19 pandemic. Problems and Perspectives in Management, 21(4), 84-100. https://doi.org/10.21511/ppm.21(4).2023.07
  37. Silva, T. A. d. S., Corrêa, V. S., Vale, G. M. V., & Giglio, E. M. (2020). Influence of social capital offline and online on early-stage entrepreneurs. Revista de Gestão, 27(4), 393-408. https://doi.org/10.1108/REGE-10-2019-0103
  38. Suharli, Idayanti, R., Irma, I., & Wahyu, N. (2024). The impact of Sharia Working Capital Financing and SME investments on economic growth in South Sulawesi. East Asian Journal of Multidisciplinary Research, 3(5), 1875-1898. https://doi.org/10.55927/eajmr.v3i5.9124
  39. Tran, M. D., & Adomako, S. (2021). How CEO social capital drives corporate social performance: The roles of stakeholders, and CEO tenure. Corporate Social Responsibility and Environmental Management, 28(2), 819-830. https://doi.org/10.1002/csr.2092
  40. Wang, H., & Li, B. (2023). Research on the synergic influences of digital capabilities and technological capabilities on digital innovation. Sustainability, 15(3), 2607. https://doi.org/10.3390/su15032607
  41. Wang, P. (2021). Connecting the parts with the whole: Toward an information ecology theory of digital innovation ecosystems. MIS Quarterly, 45(1). https://doi.org/10.25300/MISQ/2021/15864
  42. Wang, Y., Song, J., Mitchell, B., Lee, S. Y., & Chai, S. (2022). Engaging individuals in CSR activities: The role of person-environment fit and social capital in corporate online CSR communities. e-Service Journal, 13(3). https://doi.org/10.2979/eservicej.13.3.01
  43. Yani, A., Eliyana, A., Hamidach, Sudiarditha, I K. R., & Buchdadi, A. D. (2020). The impact of social capital, entrepreneurial competence on business performance: An empirical study of SMEs. Systematic Reviews in Pharmacy, 11(9). https://www.sysrevpharm.org/articles/the-impact-of-social-capital-entrepreneurial-competence-on-business-performance-an-empirical-study-of-smes.pdf
  44. Yao, L., & Yang, X. (2022). Can digital finance boost SME innovation by easing financing constraints? Evidence from Chinese GEM-listed companies. PLOS One, 17(3), e0264647. https://doi.org/10.1371/journal.pone.0264647
  45. Yasa, N. N. K., Ekawati, N. W., & Rahmayanti, P. L. D. (2019). The role of digital innovation in mediating digital capability on business performance. European Journal of Management and Marketing Studies, 4(2), 111-128. https://doi.org/10.5281/zenodo.3483780
  46. Yuliarmi, N. N., Martini Dewi, N. P., Rustariyuni, S. D., Marhaeni, A. A. I. N., & Andika, G. (2021). The effects of social capital and human resources on financing and SMEs performance. International Journal of Human Capital in Urban Management, 6(1), 29-44. https://doi.org/10.22034/IJHCUM.2021.01.03
  47. Zhang, Q., Pan, J., Jiang, Y., & Feng, T. (2020). The impact of green supplier integration on firm performance: The mediating role of social capital accumulation. Journal of Purchasing and Supply Management, 26(2), 100579. https://doi.org/10.1016/j.pursup.2019.100579
  48. Zhao, F., Barratt-Pugh, L., Suseno, Y., Standen, P., & Redmond, J. (2023a). A framework for exploring digital entrepreneurship development from a social interaction perspective. Journal of General Management, 48(2), 115-126. https://doi.org/10.1177/03063070211044578
  49. Zhao, Y., Peng, B., Iqbal, K., & Wan, A. (2023b). Does market orientation promote enterprise digital innovation? Based on the survey data of China’s digital core industries. Industrial Marketing Management, 109, 135-145. https://doi.org/10.1016/j.indmarman.2022.12.015
  50. Zhe, B. O. M., & Hamid, N. A. (2021). The impact of digital technology, digital capability and digital innovation on small business performance. Research in Management of Technology and Business, 2(1), 499-509. https://publisher.uthm.edu.my/periodicals/index.php/rmtb/article/view/1932
DOI: https://doi.org/10.22367/jem.2025.47.07 | Journal eISSN: 2719-9975 | Journal ISSN: 1732-1948
Language: English
Page range: 164 - 188
Submitted on: Jun 29, 2024
Accepted on: Mar 14, 2025
Published on: Apr 8, 2025
Published by: University of Economics in Katowice
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2025 Muafi Muafi, Nuradli Ridzwan Shah Bin Mohd Dali, Suhartini Suhartini, Hanifah Abdul Hamid, published by University of Economics in Katowice
This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 License.