Ahlstedt, C., Moberg, L., Brulin, E., & Nyberg, A. (2023). Do illegitimate tasks matter for registered nurses’ work motivation? A cross-sectional study based on a nationally representative sample of Swedish nurses. International Journal of Nursing Studies Advances, 5, 100159. https://doi.org/10.1016/j.ijnsa.2023.100159
Ahmad, A., Hussain, A., Mahmood, A., Ahmad, A., Ikram, A., & Yasmin, S. (2021). Quantifying the consequences of perceived stress in the textile and clothing sector through structural equation modelling. Mathematical Problems in Engineering, 2021, 597111. https://doi.org/10.1155/2021/5597111
Ahmad, A., Zhao, C., Ali, G., Zhou, K., & Iqbal, J. (2022). The role of unsustainable HR practices as illegitimate tasks in escalating the sense of workplace ostracism. Frontiers in Psychology, 13, 904726. https://doi.org/10.3389/fpsyg.2022.904726
Ahmed, S. F., Eatough, E. M., & Ford, M. T. (2018). Relationships between illegitimate tasks and change in work-family outcomes via interactional justice and negative emotions. Journal of Vocational Behavior, 104, 14-30. https://doi.org/10.1016/j.jvb.2017.10.002
Anskär, E., Falk, M., & Sverker, A. (2022). ‘But there are so many referrals which are totally… only generating work and irritation’: A qualitative study of physicians’ and nurses’ experiences of work tasks in primary care in Sweden. Scandinavian Journal of Primary Health Care, 40(3), 350-359. https://doi.org/10.1080/02813432.2022.2139447
Anskär, E., Lindberg, M., Falk, M., & Andersson, A. (2019). Legitimacy of work tasks, psychosocial work environment, and time utilization among primary care staff in Sweden. Scandinavian Journal of Primary Health Care, 37(4), 476-483. https://doi.org/10.1080/02813432.2019.1684014
Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309-328. https://doi.org/10.1108/02683940710733115
Bakker, A. B., Hakanen, J. J., Demerouti, E., & Xanthopoulou, D. (2007). Job resources boost work engagement, particularly when job demands are high. Journal of Educational Psychology, 99(2), 274-284. https://doi.org/10.1037/0022-0663.99.2.274
Cheng, H., Li, Z., Zhao, J., Wang, W., & Zou, R. (2022). The role of cognition, affect, and resources in the influence of unreasonable tasks on work engagement: A moderated chain mediation model. Frontiers in Psychology, 13, 1013773. https://doi.org/10.3389/fpsyg.2022.1013773
Crum, A. J., Salovey, P., & Achor, S. (2013). Rethinking stress: The role of mindsets in determining the stress response. Journal of Personality and Social Psychology, 104(4), 716-733. https://doi.org/10.1037/a0031201
Ding, H., & Kuvaas, B. (2023). Illegitimate tasks: A systematic literature review and agenda for future research. Work & Stress. An International Journal of Work, Health & Organisations, 37(3), 397-420. https://doi.org/10.1080/02678373.2022.2148308
Eatough, E. M., Meier, L. L., Igic, I., Elfering, A., Spector, P. E., & Semmer, N. K. (2016). You want me to do what? Two daily diary studies of illegitimate tasks and employee well-being. Journal of Organizational Behavior, 37(1), 108-127. https://doi.org/10.1002/JOB.2032
Elfering, A., Kottwitz, M. U., Häfliger, E., Celik, Z., & Grebner, S. (2018). Interruptions, unreasonable tasks, and quality-threatening time pressure in home care: Linked to attention deficits and slips, trips, and falls. Safety and Health at Work, 9(4), 434-440. https://doi.org/10.1016/j.shaw.2018.02.001
Faes, Y., & Elfering, A. (2021). When unnecessary tasks weigh heavily on the back: A diary study on musculoskeletal pain. Workplace Health and Safety, 69(9), 410-418. https://doi.org/10.1177/2165079921994830
Fältén, R., Berntson, E., & Bernhard-Oettel, C. (2024). How are organisational conditions related to illegitimate tasks among managers and their subordinates in the public sector? A Swedish study. Work & Stress. An International Journal of Work, Health & Organisations, 38(3), 270-292. https://doi.org/10.1080/02678373.2024.2309627
Fan, P., Zhang, H., Yang, S., Yu, Z., & Guo, M. (2023). Do illegitimate tasks lead to work withdrawal behavior among Generation Z employees in China? The role of perceived insider status and overqualification. Behavioral Sciences, 13(9), 702. https://doi.org/10.3390/bs13090702
Fila, M. J., & Eatough, E. (2020). Extending the boundaries of illegitimate tasks: The role of resources. Psychological Reports, 123(5), 1635-1662. https://doi.org/10.1177/0033294119874292
Framke, E., Sørensen, O. H., Pedersen, J., & Rugulies, R. (2018). Can illegitimate job tasks be reduced by a participatory organizational-level workplace intervention? Results of a cluster-randomized controlled trial in Danish pre-schools. Scandinavian Journal of Work, Environment and Health, 44(2), 219-223. https://doi.org/10.5271/sjweh.3683
Harari, M. B., Parola, H. R., Hartwell, C. J., & Riegelman, A. (2020). Literature searches in systematic reviews and meta-analyses: A review, evaluation, and recommendations. Journal of Vocational Behavior, 118, 103377. https://doi.org/10.1016/j.jvb.2020.103377
He, X., Zheng, Y., & Wei, Y. (2024). The double-edged sword effect of illegitimate tasks on employee creativity: Positive and negative coping perspectives. Psychology Research and Behavior Management, 17, 485-500. https://doi.org/10.2147/PRBM.S444960
Hughes, I. M., Freier, L. M., & Barratt, C. L. (2022). “Your help isn’t helping me!” Unhelpful workplace social support, strain, and the role of individual differences. Occupational Health Science, 6(3), 387-423. https://doi.org/10.1007/s41542-022-00115-x
Ilyas, A., Khan, A. H., Zaid, F., Ali, M., Razzaq, A., & Khan, W. A. (2020). Turnover intention of employees, supervisor support, and open innovation: The role of illegitimate tasks. Journal of Open Innovation: Technology, Market, and Complexity, 6(4), 128. https://doi.org/10.3390/joitmc6040128
Johns, G. (2006). The essential impact of context on organizational behavior. Academy of management review, 31(2), 386-408. https://doi.org/10.5465/amr.2006.20208687
Kepes, S., McDaniel, M. A., Brannick, M. T., & Banks, G. C. (2013). Meta-analytic reviews in the organizational sciences: Two meta-analytic schools on the way to MARS (the Meta-Analytic Reporting Standards). Journal of Business and Psychology, 28(2), 123-143. https://doi.org/10.1007/s10869-013-9300-2
Kilponen, K., Huhtala, M., Kinnunen, U., Mauno, S., & Feldt, T. (2021). Illegitimate tasks in health care: Illegitimate task types and associations with occupational wellbeing. Journal of Clinical Nursing, 30(13-14), 2093-2106. https://doi.org/10.1111/jocn.15767
Koch, A. K., & Adler, M. (2019). Emotional exhaustion and innovation in the workplace – a longitudinal study. Industrial Health, 56(6), 524-538. https://doi.org/10.2486/indhealth.2017-0095
Kottwitz, M. U., Otto, K., Elfering, A., Garrido Vásquez, M. E., Braun, S., & Kälin, W. (2021). Why do illegitimate tasks cause pain? Qualitative job insecurity as an underlying mechanism. Scandinavian Journal of Work and Organizational Psychology, 6(1). https://doi.org/10.16993/SJWOP.125
Kottwitz, M. U., Pfister, I. B., Elfering, A., Schummer, S. E., Igic, I., & Otto, K. (2019). SOS – appreciation overboard! Illegitimacy and psychologists’ job satisfaction. Industrial Health, 57(5), 637-652. https://doi.org/10.2486/indhealth.2018-0008
Li, P., Taris, T. W., & Peeters, M. C. W. (2020). Challenge and hindrance appraisals of job demands: One man’s meat, another man’s poison? Anxiety, Stress, & Coping, 33(1), 31-46. https://doi.org/10.1080/10615806.2019.1673133
Matthews, R. A., Pineault, L., & Hong, Y.-H. (2022). Normalizing the use of single-item measures: Validation of the single-item compendium for organizational psychology. Journal of Business and Psychology, 37(4), 639-673. https://doi.org/10.1007/s10869-022-09813-3
Mauno, S., Minkkinen, J., & Shimazu, A. (2022). Do unnecessary tasks impair performance because they harm living a calling? Testing a mediation in a three-wave study. Journal of Career Assessment, 30(1), 94-109. https://doi.org/10.1177/10690727211018977
Mihelič, K. K., Zupan, N., & Merkuž, A. (2024). I feel the need – the need for speed! Unreasonable tasks, work pace, psychological detachment and emotional exhaustion. Journal of Organizational Effectiveness, 11(1), 162-177. https://doi.org/10.1108/JOEPP-07-2021-0185
Minei, E. M., Eatough, E. M., & Cohen-Charash, Y. (2018). Managing illegitimate task requests through explanation and acknowledgment: A discursive leadership approach. Management Communication Quarterly, 32(3), 374-397. https://doi.org/10.1177/0893318918755506
Moncayo-Rizzo, J., Alvarado-Villa, G., & Cossio-Uribe, C. (2024). The impact of illegitimate tasks on burnout syndrome in a healthcare system: A cross-sectional study. International Journal of Nursing Studies Advances, 6, 100185. https://doi.org/10.1016/j.ijnsa.2024.100185
van Niekerk, Z., Goosen, S., & Adams, S. P. (2021). Illegitimate tasks of primary school teachers at selected schools in the western cape: A reality for a developing country? SA Journal of Industrial Psychology, 47, a1824. https://doi.org/10.4102/SAJIP.V47I0.1824
Nylén, E. C., Lindfors, P., Le Blanc, P., Aronsson, G., & Sverke, M. (2018). Can a managerial intervention focusing on job demands, job resources, and personal resources improve the work situation of employees? Nordic Psychology, 70(3), 179-197. https://doi.org/10.1080/19012276.2017.1381037
Ouyang, C., Zhu, Y., Ma, Z., & Qian, X. (2022). Why employees experience burnout: An explanation of illegitimate tasks. International Journal of Environmental Research and Public Health, 19(15), 8923. https://doi.org/10.3390/ijerph19158923
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. The BMJ, 372. https://doi.org/10.1136/bmj.n71
Parker, S. L., Pahor, K., Van den Broeck, A., & Zacher, H. (2024). Effects of perceived illegitimacy of interrupting tasks on employees’ cognitive and affective experiences: The mediating role of stress appraisals. European Journal of Work and Organizational Psychology, 33(4), 430-445. https://doi.org/10.1080/1359432X.2024.2319904
Pindek, S., Demircioğlu, E., Howard, D. J., Eatough, E. M., & Spector, P. E. (2019). Illegitimate tasks are not created equal: Examining the effects of attributions on unreasonable and unnecessary tasks. Work and Stress, 33(3), 231-246. https://doi.org/10.1080/02678373.2018.1496160
Semmer, N. K., Jacobshagen, N., Keller, A. C., & Meier, L. L. (2021). Adding insult to injury: Illegitimate stressors and their association with situational well-being, social self-esteem, and desire for revenge. Work and Stress, 35(3), 262-282. https://doi.org/10.1080/02678373.2020.1857465
Semmer, N. K., Jacobshagen, N., Meier, L. L., Elfering, A., Beehr, T. A., Kälin, W., & Tschan, F. (2015). Illegitimate tasks as a source of work stress. Work & Stress. An International Journal of Work, Health & Organisations, 29(1), 32-56. https://doi.org/10.1080/02678373.2014.1003996
Semmer, N. K., Tschan, F., Jacobshagen, N., Beehr, T. A., Elfering, A., Kälin, W., & Meier, L. L. (2019). Stress as offense to self: A promising approach comes of age. Occupational Health Science, 3, 205-238. https://doi.org/10.1007/S41542-019-00041-5
Semmer, N. K., Tschan, F., Meier, L. L., Facchin, S., & Jacobshagen, N. (2010). Illegitimate tasks and counterproductive work behavior. Applied Psychology, 59(1), 70-96. https://doi.org/10.1111/j.1464-0597.2009.00416.x
Shaya, N., Mohebi, L., Pillai, R., & Abukhait, R. (2024). Illegitimate tasks, negative affectivity, and organizational citizenship behavior among private school teachers: A mediated-moderated model. Sustainability, 16(2), 733. https://doi.org/10.3390/su16020733
Sonnentag, S., & Lischetzke, T. (2018). Illegitimate tasks reach into afterwork hours: A multilevel study. Journal of Occupational Health Psychology, 23(2), 248-261. https://doi.org/10.1037/ocp0000077
Stein, M., Vincent-Höper, S., Schümann, M., & Gregersen, S. (2020). Beyond mistreatment at the relationship level: Abusive supervision and illegitimate tasks. International Journal of Environmental Research and Public Health, 17(8), 2722. https://doi.org/10.3390/ijerph17082722
Thun, S., Halsteinli, V., & Løvseth, L. (2018). A study of unreasonable illegitimate tasks, administrative tasks, and sickness presenteeism amongst Norwegian physicians: An everyday struggle? BMC Health Services Research, 18, 407. https://doi.org/10.1186/s12913-018-3229-0
Wang, H., & Zong, G. (2023). Relationship between employees’ perceived illegitimate tasks and their work procrastination behavior: Role of negative emotions and paternalistic dimensions. Heliyon, 9(4), e14984. https://doi.org/10.1016/j.heliyon.2023.e14984
Werdecker, L., & Esch, T. (2021). Burnout, satisfaction and happiness among German general practitioners (GPs): A cross-sectional survey on health resources and stressors. PLoS ONE, 16(6), e0253447. https://doi.org/10.1371/journal.pone.0253447
Zhao, L., Lam, L. W., Zhu, J. N. Y., & Zhao, S. (2022). Doing it purposely? Mediation of moral disengagement in the relationship between illegitimate tasks and counterproductive work behavior. Journal of Business Ethics, 179(3), 733-747. https://doi.org/10.1007/s10551-021-04848-7
Zong, S., Han, Y., & Li, M. (2022). Not my job, I do not want to do it: The effect of illegitimate tasks on work disengagement. Frontiers in Psychology, 13, 719856. https://doi.org/10.3389/fpsyg.2022.719856