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Experiences of Undergraduate Engineering Students Navigating the Accommodations Process Cover

Experiences of Undergraduate Engineering Students Navigating the Accommodations Process

By:  and    
Open Access
|Jul 2026

Figures & Tables

Table 1

Interviewee Demographics.

PSEUDONYMDISABILITY IDENTITYREGISTERED WITH DISABILITY SERVICESUSES ACCOMMODATIONSMAJOR
AaronNoYesYesMechanical Engineering
AmalieNoYesYesBiomedical Engineering
BrookeYesYesYesIndustrial and Operations Engineering
CassidyYesNoYesMechanical Engineering
EvaYesYesYesElectrical Engineering
JonathanNoNoYesBiomedical Engineering
NadiaYesNoYesIndustrial and Operations Engineering
RosaUnsureYesYesEnvironmental Engineering
TaylorYesNoNoAerospace Engineering
VanessaYesNoYesElectrical Engineering
XavierNoNoNoMechanical Engineering

[i] Note. Reprinted from “Engineering students’ attitudes and perceived norms toward disability and accommodations,” by I. Miller and K. Jensen, 2025. Journal of Engineering Education, 114(4), e70028. © 2025 I. Miller and K. Jensen. Journal of Engineering Education published by Wiley Periodicals LLC on behalf of the American Society for Engineering Education.

Table 2

Codes, definitions, use cases, and code types.

CODEDEFINITIONUSE CASECODE TYPE
Positive ExperiencesAn experience that is overall positive (i.e., not exacerbating stress/fear/anxiety) for the student. May have been initially stressful, but the student received support/help and stress or other negative emotions lessened.When to use: Use when a participant describes a positive experience where they felt supported in the process of asking for or using accommodations.
When not to use: Do not use when a participant is describing a negative experience, or if a participant does not explicitly state they felt supported or use positive language (i.e., if they refer to an experience using neutral language that could be inferred either way).
A priori
Emotional SupportProviding support by listening, caring, affirming, etc.When to use: Listening without judgment, acknowledging and validating someone’s emotions, providing words of comfort and reassurance, and validating (e.g., legitimizing, recognizing) disability experience.
When not to use: Invalidating students’ experiences or feelings.
Emergent
Instrumental SupportProviding tangible support that could be through financial means, material means, or direct assistance.When to use: Instructor provided accommodations (like extended test time or flexible deadlines), instructor advocated for student needs.
When not to use: Accommodations were not provided effectively or refused.
Emergent
Instructional SupportProviding information or advice that is true and helpful.When to use: Instructor provides information (e.g., suggestions, advice, procedures, etc.) that helps a student navigate the accommodations process.
When not to use: Instructor provides information that is not correct or unhelpful, or fails to provide any information.
Emergent
Esteem SupportProviding support that helps build confidence and sense of belongingWhen to use: Instructor is affirming student experiences, challenging a student’s negative perceptions of disability or accommodation use, or normalizing accommodations.
When not to use: Instructor is discouraging students from engineering or using stigmatizing language.
Emergent
Negative ExperiencesThe student experienced stress, fear, anxiety, or other negative emotions in the process of asking for or using accommodations, and/or did not receive the support/help they needed.When to use: Use when a participant mentions feeling negative emotions (e.g., stress, fear, anxiety, etc.) or invalidations when describing their experiences regarding accommodations.
When not to use: Do not use if describing an incident/experience that occurred before college or does not relate to accommodations in the classroom (such as in the library).
A priori
Invalidation(opposite of Emotional Support)
Not feeling heard or listened to; not feeling cared for; feeling dismissed of feelings or experiences (includes not acknowledging, denial, and mitigating seriousness), etc.
When to use: Instructor questioning seriousness of disability or need for accommodations (e.g., not understanding accommodation), instructor not listening to students describe their needs or experiences.
When not to use: Instructor is providing emotional support.
Emergent
Disengagement/ Obstruction(opposite of Instrumental Support)
The withholding of tangible support, either deliberately (obstruction) or unintentionally (disengagement).
When to use: Instructor refusing to provide accommodations, ignoring student communication, or pushing responsibility onto another party so they do not have to give support.
When not to use: Instructor is providing instrumental support.
Emergent
Withholding Information(opposite of instructional support)
Not providing information (suggestions, advice, procedures, etc.) or providing false information.
When to use: The instructor does not include information on the syllabus, or the information provided is incorrect.
When not to use: Instructor is providing informational support.
Emergent
Denigration(opposite of Esteem Support)
Discouraging belonging, positive sense of self, and confidence.
When to use: Instructor tells student they should drop the class, expresses a negative view of disabilities or accommodation use, or uses stigmatizing language.
When not to use: Instructor is providing esteem support.
Emergent
DOI: https://doi.org/10.21061/see.194 | Journal eISSN: 2690-5450
Language: English
Page range: 1 - 21
Submitted on: Nov 5, 2024
Accepted on: Apr 30, 2026
Published on: Jul 16, 2026
Published by: Virginia Tech Publishing
In partnership with: Paradigm Publishing Services

© 2026 Isabel Miller, Karin Jensen, published by Virginia Tech Publishing
This work is licensed under the Creative Commons Attribution 4.0 License.