Table 1
Appointments not converted to drive through (n = 168).
| Reason | N (%) |
|---|---|
| Other appointment | 86 (27.7) |
| Other labs | 24 (7.7) |
| Transportation | 47 (15.2) |
| Refused | 13 (4.2) |
| Could not reach | 60 (19.3) |
| On a DOAC | 18 (5.8) |
| Bridging | 2 (0.6) |
| Unstable | 6 (1.9) |
| New Consult | 11 (3.5) |
| CBOC or HBPC patient | 3 (1.0) |
| Stable, appointment extend | 3 (1.0) |
| Inpatient | 3 (1.0) |
| Employee of VA | 3 (1.0) |
| DOM patient | 2 (0.6) |
| No longer on warfarin | 6 (1.9) |
| Unclear | 21 (6.8) |
| Timing issue | 2 (0.6) |
[i] Note: DOAC: Direct Oral Anticoagulant.
CBOC: Community Based Outpatient Clinics.
Table 2
Unsuccessful Drive Through Appointments (n = 38).
| Reason | N (%) |
|---|---|
| No show | 20 (33.3) |
| Unclear | 13 (21.7) |
| Forgot | 26 (43.3) |
| Patient could not | 1 (1.7) |
| find drive- | |
| through location |
[i] Note: HBPC: Home Based Primary Care.
DOM: Domiciliary.
Figure 1
Appointments Converted to Drive Through Methods.