Designing and Implementing Delay Reduction Projects in Courts
Abstract
The paper brings insights into and suggestions for planning and implementing delay reduction projects in courts. On the basis of five case studies, the paper describes possible ways to carry out delay reduction projects and analyzes the critical factors in them during the different change project stages: analyzing stage – planning stage – implementation stage. Critical success factors, guidelines and suggestions for each stage are provided on the basis of the analysis. Also the possibilities and challenges of using outside expertise in improvement projects are discussed.
DOI: https://doi.org/10.18352/ijca.89 | Journal eISSN: 2156-7964
Language: English
Page range: 94 - 103
Published on: Dec 15, 2012
Published by: International Association for Court Administration
In partnership with: Paradigm Publishing Services
© 2012 Petra Pekkanen, Maija Eronen, Pauliina Seppälä, Timo Pirttilä, published by International Association for Court Administration
This work is licensed under the Creative Commons Attribution 3.0 License.