Figure 1
The safety representatives’ prescribed steps throughout the organizational intervention’s phases.
Figure 2
Safety representatives’ mental models, types of crafted roles, and possible consequences for intervention implementation.
Table 1
The safety representatives’ job crafting types in the organizational intervention.
| Type of job crafting (Themes) | Representative data (Data extracts) |
|---|---|
| Watchdog of the work environment | [My role was to] be there from the beginning and to fill the [factsheets] with the line manager. (…) And if you get any [results] that you get a low score on, the safety representative should get involved. [14SR] |
| Watchdog of the intervention | I observed that [management] took it seriously the entire time (…) [My role in the intervention process] was to make sure that everything was done correctly, mostly being a watchdog. [13SR] |
| Counselor | [The line manager and I] had some conversations [before the intervention] (…) about the [intervention] process. How to implement it and what is best for this section. (…) [My role] is to be there for the employees, on that side, right? (…) [We] went through the main things about the results with the line manager in advance. And then we saw some tendencies: “What can we point to and what can we not point to?” So, we had some bullet points ready in advance [of the survey feedback meeting]. (…) After the [action planning meeting], [the line manager and I] wrote the [action plans] down and looked over them; that it is these we should have as action plans. [12SR] |
| Driver | My role in the intervention (pause). I think it was necessary that someone was pushing (…) Someone must be the responsible party here, and I got all the information. I was talking to other people. I was talking to other safety representatives. It depends maybe on which way… I have been safety representative for a very long time, so I feel safe; no one threatens me, if you understand. And if I talk, people listen. So, that maybe is the difference between safety representatives, which have been there for one year, I have been here for 5/6 years. So, I feel safe. [4SR] |
| Abstainer | I got an email [from the line manager]: “We have to do [the factsheet],” and then I got a new e-mail that the office manager had already done this. So, [my line manager] just came by and we looked at it for just one minute, the factsheet. So, it was really not participating I would say, it was more like: “Okay, I will check out that you were here.” (…) I do not think that my role [in the intervention] was what it was supposed to be. [I was] just a tick-point. And I did not like that. (…) It says: “Work on this together with your leader,” and that did not happen. [8SR] |