Tradeoffs in Visual Impairment Rehabilitation: Hearing Service User Accounts of Rehabilitative Relationships and Organisational Culture in South Africa

In order to access skills for adjusting to visual impairment (VI), individuals are drawn into the fabric of rehabilitation organisations and into relationships with rehabilitation workers. Through prioritising rehabilitation service user perspectives, this paper explores the question of what might be imparted to those undergoing VI rehabilitation about their value, their status and their place in the world. Foucauldian discourse analytic reviews were conducted on semi-structured interviews with 18 rehabilitation service users and 8 service providers at 4 rehabilitation organisations in South Africa. While much of value is gained in rehabilitation, service user accounts shed light on a series of tradeoffs individuals are exposed to, such as relationships, practices and structures within which they may also feel as though they are losing something fundamental related to agency and social status. In rehabilitation, individuals can receive powerful signals about who they are, which they are likely to carry forward into their lives.