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Usage, engagement and impact: evaluating the usage of and measuring impact and engagement with library resources at Leeds Beckett University Library Cover

Usage, engagement and impact: evaluating the usage of and measuring impact and engagement with library resources at Leeds Beckett University Library

Open Access
|Sep 2019

Figures & Tables

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Figure 1a

E-resource usage for students on Childhood Studies course (April–June 2017)

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Figure 1b

Book loans for students on Childhood Studies course (April–June 2017)

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Figure 2

Example of multiple labels for the same OpenAthens resource and the final LLI description

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Figure 3a

Total number of unique student users of e-resources and accesses to e-resources (August – December 2017)

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Figure 3b

E-resources by number of unique users (August – December 2017)

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Figure 3c

E-resources by number of accesses (August – December 2017)

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Figure 4

Annual institutional overview of users by school and e-resource accesses (August 2017–July 2018)

Key to Schools: BW: Languages; DU: Education; DW: Sport; DY: Events, Tourism and Hospitality Management; GA: Built Environment; GB: Art, Architecture and Design; GC: Cultural Studies and Humanities; GE: Film, Music and Performing Arts; GF: Computing, Creative Technologies & Engineering; ML: Law; MN: Business; RE: Clinical and Applied Sciences; RG: Social Sciences; RH: Health and Community Studies

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Figure 5

Annual institutional trend of users and e-resource accesses

Table 1

E-resource usage spike investigation

SchoolCourse titleAnonymized studentNumber of accesses
DU EducationEDUCATION STUDIESA244
DY Events, Tourism and Hospitality ManagementTRAVEL BUSINESS MANGT (TU)B275
DY Events, Tourism and Hospitality ManagementINT TOUR & HOSP MANC6,939
DY Events, Tourism and Hospitality ManagementRESPONSIBLE TOURISM MGTD220
DY Events, Tourism and Hospitality ManagementLEISURE RETAIL MANAGT WSPOONSE208
GC Cultural Studies and HumanitiesSOCIAL HISTORYF1,780
GC Cultural Studies and HumanitiesSOCIAL HISTORYG658
GC Cultural Studies and HumanitiesSOCIAL HISTORYH219
GF Computing, Creative Technologies and EngineeringDIGITAL & TECH SOLUTIONS (DA)I245
Table 2

School top 10 e-resources (August 2017–July 2018)

PosSchool of SportTop ten e-resourcesTotal e-resources accessesNo. e-resources accessesNo. active users
 School Total100.00%31,1951,550
1EBSCO Information Services50.95%15,895780
2Taylor & Francis Online13.62%4,248430
3Elsevier Products6.38%1,991424
4Wiley Online Library5.28%1,647351
5SAGE Journals2.35%734209
6Learning on Screen (Box of Broadcasts)2.35%734119
7ProQuest and Chadwyck-Healey databases2.29%714225
8Wolters Kluwer Health – Ovid1.95%60983
9Atypon SP1.67%520209
10Ovid Technologies, Inc.0.97%30261
TotalT10 Total87.82%27,3942,891
TotalRest Total12.18%3,8011,618
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Figure 6

Schools users and e-resource accesses (August 2017–July 2018)

Key to Schools: BW: Languages; DU: Education; DW: Sport; DY: Events, Tourism and Hospitality Management; GA: Built Environment; GB: Art, Architecture and Design; GC: Cultural Studies and Humanities; GE: Film, Music and Performing Arts; GF: Computing, Creative Technologies & Engineering; ML: Law; MN: Business; RE: Clinical and Applied Sciences; RG: Social Sciences; RH: Health and Community Studies

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Figure 7

Schools e-resources accesses (August 2017–July 2018)

Key to Schools: BW: Languages; DU: Education; DW: Sport; DY: Events, Tourism and Hospitality Management; GA: Built Environment; GB: Art, Architecture and Design; GC: Cultural Studies and Humanities; GE: Film, Music and Performing Arts; GF: Computing, Creative Technologies & Engineering; ML: Law; MN: Business; RE: Clinical and Applied Sciences; RG: Social Sciences; RH: Health and Community Studies

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Figure 8

School of Sport unique e-resources accessed by year

Key: UGY1: Undergraduate Year 1; UGY2: Undergraduate Year 2; UGY3: Undergraduate Year 3; TPY1: Taught Postgraduate Year 1; TPY2: Taught Postgraduate Year 2; RPY?: Research Postgraduate undefined year; RPY1: Research Postgraduate Year 1; RPY2: Research Postgraduate Year 2; RPY3: Research Postgraduate Year 3; RPY4: Research Postgraduate Year 4; RPY5: Research Postgraduate Year 5; RPY6: Research Postgraduate Year 6

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Figure 9

School of Sport’s annual trend for active users and e-resource accesses

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Figure 10a

School of Sport undergraduate first-year trend for active users and e-resource accesses

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Figure 10b

School of Sport undergraduate second-year trend for active users and e-resource accesses

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Figure 10c

School of Sport undergraduate third-year trend for active users and e-resource accesses

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Figure 10d

School of Sport undergraduate taught postgraduate trend for active users and e-resource accesses

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Figure 11

NSS question 19 – course performance against the NSS average of 90% (shown by red line)

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Figure 12

Low-scoring NSS courses, focusing on Computing (CMPXX) and Accounting and Finance (ACCOU), compared across NSS response rate, percentage of active users and course population

Table 3

E-resource accesses for students on the Computing course (August 2017-July 2018)

Computing students
Resources accessedE-resource accessesPercentage of overall e-resource usage
Box of Broadcasts2310%
Elsevier219%
ProQuest and Chadwyck-Healey databases125%
Table 4

E-resource accesses for students on the Accounting and Finance course (August 2017–July 2018)

Accounting and Finance students
Resources accessedE-resource accessesPercentage of overall e-resource usage
Marketline6213%
Lexis Nexis5912%
Taylor & Francis306%
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Figure 13

Falling NSS courses: Sport Business Management (BHSBM) and Sport and Exercise Science (SPEXS) compared across NSS response rate, percentage of active users and course population

Table 5

E-resource accesses for students on the Sport Business Management course (August 2017–July 2018)

Sport Business Management students
Resources accessedE-resource accessesPercentage of overall e-resource usage
Taylor & Francis37818%
Wiley34416%
Elsevier1849%
Table 6

E-resource accesses for students on the Sport and Exercise Science course (August 2017–July 2018)

Sport and Exercise Science students
Resources accessedE-resource accessesPercentage of overall e-resource usage
EBSCO11,06673%
Taylor & Francis7505%
Elsevier6444%
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Figure 14

High-scoring NSS courses, focusing on Human Geography (HGEOG) and Speech and Language Therapy (BSSLT), compared across NSS response rate, percentage of active users and course population

Table 7

E-resource accesses for students on the Human Geography course (August 2017–July 2018)

Human Geography students
Resources accessedE-resource accessesPercentage of overall e-resource usage
Digimap22826%
Taylor & Francis12214%
SAGE728%
Table 8

E-resource accesses for students on the Speech and Language course (August 2017–July 2018)

Speech and Language students
Resources accessedE-resource accessesPercentage of overall e-resource usage
Digital Content Store53930%
EBSCO27716%
Lexis Nexis593%
DOI: https://doi.org/10.1629/uksg.474 | Journal eISSN: 2048-7754
Language: English
Submitted on: Jun 11, 2019
Accepted on: Jul 17, 2019
Published on: Sep 18, 2019
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year

© 2019 Julie Cleverley, Samantha Heeson, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.