Abstract
The development of legal awareness among patients results in an increase in the number of cases heard by courts. However, mediation in civil cases involving patients is becoming an increasingly popular alternative to traditional court proceedings. This article discusses the specificity of mediation in civil disputes related to healthcare, considering the relationship between the patient, medical staff and healthcare institutions. The authors analyse the benefits and potential risks associated with mediation and also point out the challenges associated with it. Legal regulations and the practical aspects of implementing mediation in so-called medical disputes in Poland, as well as the issue of the costs of these proceedings, are discussed. The authors point out that mediation can be an effective tool in resolving medical disputes, minimizing the duration and costs of disputes, as well as improving relations between the parties.