Employability skills for the Romanian outsourcing industry
References
- AT Kearney. (2016). Global Services Location Index Report. Retrieved from Retrieved from
https://www.atkearney.com/documents/10192/7094247/On+the+Eve+of+Disruption.pdf/49fa89fa-7677-4ab8-8854-5003af40fc8e . - ABSL, KPMG. (2016), Outsourcing Industry Report Retrieved from
http://www.absl.ro/sites/default/files/absl_romania_industry_report_2016.pdf . - Andrews, J. and Higson, H. (2008). Graduate Employability, ‘Soft Skills’ Versus ‘Hard’ Business Knowledge, A European Study.
Higher Education in Europe 33 (4), 411–422. doi: 10.1080/03797720802522627. - Barrios, E., Gauran, I. I., Lansangan, J. R., Nalica, A., Santos, K. C., & Sarte, G. M. (2013). Competency of Graduating students and Entry Level workers in IT-BPO industry, 12th national Convention on Statistics, Mandalung.
- Bridgstock, R. (2009). The graduate attributes we’ve overlooked: enhancing graduate employability through career management skills,
Higher Education Research & Development, 28 (1), 31-44. - Deloitte. (2016). Deloittes 2016 Global Outsourcing Survey, Retrieved from
https://www2.deloitte.com/content/dam/Deloitte/nl/Documents/operations/deloitte-nl-s&o-global-outsourcing-survey.pdf . - Dubey, M. (2015).
Employability Skill Development – An Industry Academia Analysis for BPO Industry , JSSGIW Journal of Management, II(1), Oct-Mar 2015, 106. - Gott J. & Sethi A. (2016), On the eve of Dirsruption, A new business model threatens established concepts of offshoring and expands the market. Retrieved from
https://www.atkearney.com/documents/10192/7094247/On+the+Eve+of+Disruption.pdf/49fa89fa-7677-4ab8-8854-5003af40fc8e . - Marks M. (2015), Rumaenien mit Starker Outsourcing Branche, Germany Trade and Invest Retrieved from
http://www.gtai.de/GTAI/Navigation/DE/Trade/Maerkte/suche,t=rumaenien-mit-starker-outsourcingbranche,did=1360268.html . - Harvey, L., Locke, W. and Morey, A. (2002).
Enhancing Employability, Recognising Diversity: Making Links between Higher Education and the World of Work. London: Universities UK. - Hillage, J. and Pollard, E. (1998). Employability: Developing a Framework for Policy Analysis,
DfEE Research Report RR85 , November 1998. Department for Education and Employment: London. - Ismail, S. and Mohammed, D.S. (2015). Employability Skills in TVET Curriculum in Nigeria Federal Universities of Technology.
Procedia - Social and Behavioral Sciences 204 , 73–80. doi: 10.1016/j.sbspro.2015.08.111. - Knight, P.T. and Yorke, M. (2003). Employability and good Learning in Higher Education.
Teaching in Higher Education 8 (1), 3–16. doi: 10.1080/1356251032000052294. - Mason, G., Williams, G. and Cranmer, S. (2009). Employability skills initiatives in higher education: what effects do they have on graduate labour market outcomes? Education Economics 17(1). 1–30. doi: 10.1080/09645290802028315.
- Mayring, P. (2014). Qualitative content analysis: theoretical foundation, basic procedures and software solution. Klagenfurt. Retrieved from
http://nbn-resolving.de/urn:nbn:de:0168-ssoar-395173 . - Outsourcing Today (2016), “Addressing the pressing needs of digitalization and people empowerment”, 1(3), 26-34.
- Oxford Dictionary Online, Retrieved from
https://en.oxforddictionaries.com/definition/skill , 19.01.2017). - Oxford Economics (2012). Global Talent 2021 How the new geography of talent will transform human resource strategies. Retrieved from
https://www.oxfordeconomics.com/Media/Default/Thought%20Leadership/global-talent-2021.pdf . - Pietro, G.D. and Cutillo, A. (2006). University quality and labour market outcomes in Italy.
Labour, 20 (1), 37–62. - Shiel, C., Williams, A. and Mann, S. (2005). Global Perspectives and Sustainable Development in the Curriculum: Enhanced Employability, More Thoughtful Society? In Newland, B., Norman, K. and Johnson, M. (eds.). Enhancing graduate employability, the Roles of learning, Teaching, Research and Knowledge Transfer.
Proceedings of the Bournemouth University Learning and Teaching Conference , 63–77, Poole: Bournemouth University. - Stiwne, E.E. and Alves, M.G. (2010). Higher Education and Employability of Graduates, Will Bologna Make a Difference?
European Educational Research Journal 9 (1), 32–44. doi: 10.2304/eerj.2010.9.1.32. - Subramanian, R. (2005). Soft Skills Training and Culutral Senzitation of Indian BPO workers: A Qualitative Study, Communications of the IMMA, 5 (2), Artcl. 2
- Sutherland V., Mc Tier A., Mc Gregor A. (2015). Skills Assessment for Business Services Final Report, Training and Employment Research Center, University of Glasgow.
- Van der ZEE, F., Dr., & E. (2009). Investing in the Future of Jobs and Skills Scenarios, implications and options in anticipation of future skills and knowledge needs Sector Report Computer, Electronic and Optical Products Retrieved from
http://people.few.eur.nl/dijkgraaf/Epubs/2009%20lot%204%20Final%20report%20Lot%204%20-%20Chemicals%20100709.pdf . - World Economic Forum. (2016). Global Challenge Insight Report - The Future of Jobs - Employment, Skills and Workforce Strategy for the Fourth Industrial Revolution. Retrieved from
http://www3.weforum.org/docs/WEF_Future_of_Jobs.pdf .
DOI: https://doi.org/10.1515/picbe-2017-0110 | Journal eISSN: 2558-9652
Language: English
Page range: 1068 - 1080
Published on: Aug 26, 2017
Published by: The Bucharest University of Economic Studies
In partnership with: Paradigm Publishing Services
Publication frequency: 1 times per year
Keywords:
Related subjects:
© 2017 Ulrike Stefanie Foerster-Pastor Foerster-Metz, Nina Golowko, published by The Bucharest University of Economic Studies
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.