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The impact of the logistics management in customer satisfaction Cover

The impact of the logistics management in customer satisfaction

Proceedings of the International Conference on Business Excellence
Volume 11 (2017): Issue 1 (July 2017)
By:  and    
Open Access
|Aug 2017
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DOI: https://doi.org/10.1515/picbe-2017-0031 | Journal eISSN: 2558-9652
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Language: English
Page range: 292 - 301
Published on: Aug 26, 2017
Published by: Bucharest University of Economic Studies
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
logistics activities,
customer satisfaction,
small and mid-sized companies,
logistics management,
customer service
Related subjects:
Business and economics,
Political economics,
Political economics, other,
Business management,
Business management, other,
Industrial chemistry,
Energy harvesting and conversion

© 2017 Amine Ghoumrassi, Gabriela Țigu, published by Bucharest University of Economic Studies
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Volume 11 (2017): Issue 1 (July 2017)
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