Phases of organisational crises
| Phase | Interpersonal relations | Intergroup relations | Communication | Leadership and decision making | Problem handling | Planning and goal setting | Structure | |
|---|---|---|---|---|---|---|---|---|
| Time → | Shock | Fragmented | Disconnected | Random | Paralysed | None | Dormant | Chaotic |
| Defensive retreat | Protective Cohesion | Alienated | Ritualised | Autocratic | Mechanistic | Expedient | Traditional | |
| Acknowledgment | Confronting (supportive) | Mutuality | Searching | Participative | Explorative | Synthesising | Experimenting | |
| Adaption and change | Interdependent | Coordinated | Authentic Congruent | Task-centred | Flexible | Exhaustive and integrative | Organic |
Dimensions of creative climate applied on our three cases
| Dimensions of creative climate | Hallingdølen | Adresseavisa | Politiken |
|---|---|---|---|
| Challenge/involvement | High | High | High |
| Freedom | High | Relatively high | Under pressure |
| Trust/openness | High | High | High |
| Idea time | High | Under pressure | Under pressure |
| Playfulness/humour | High | Not mentioned | Under pressure |
| Conflict | Not mentioned | Existing | Existing |
| Idea support | High | Relatively high | Under pressure |
| Debate | High | Relatively high | High |
| Risk-taking/innovation | Relatively high | Relatively high | Relatively high |
Phases in crisis management applied on our three cases
| Phases in crisis management | Hallingdølen | Adresseavisa | Politiken |
|---|---|---|---|
| Shock | - | - | - |
| Defensive retreat | - | - | x |
| Acknowledgement | - | x | x |
| Adaption and change | x | x | x |
Dimensions of creative climate in organisations
| Dimension | Description |
|---|---|
| Challenge/involvement | The degree of emotional involvement, commitment and motivation in the operations and goals. |
| Freedom | The level of autonomy, discretion and initiative in behaviour exerted by individuals to acquire information, make decisions etc. |
| Trust/openness | The degree of emotional safety and openness found in relationships. |
| Idea time | The amount of time people can use (and do) for elaborating new ideas. |
| Playfulness/humour | The degree of spontaneity, ease, good natured joking and laughter that is displayed. |
| Conflict | The presence of personal and emotional tensions and hostilities. |
| Idea support | The degree to which new ideas and suggestions are attended to and treated in a kindly manner. |
| Debate | The expressing and considering of many different viewpoints, ideas and experiences. |
| Risk-taking/innovation | The tolerance of ambiguity and uncertainty. |