Skip to main content
Have a personal or library account? Click to login
Understanding Management Concepts through Development of their Tool Box: The case of total quality management Cover

Understanding Management Concepts through Development of their Tool Box: The case of total quality management

Open Access
|Mar 2016

References

  1. 1. Akao, Y. (Ed.). (1991).Cambridge: Productivity Press.
  2. 2. ASQ. (2011).. Milwaukee, WI: ASQ Quality Press.
  3. 3. ASQ. (2013).Milwaukee, WI: ASQ Quality Press.
  4. 4. ASQ. (n.d.).Retrieved from
  5. 5. Costin, H. (1994).Orlando, FL: Dryden Press.
  6. 6. Ćwiklicki, M., & Obora, H. (2011).(Introduction to TQM tools). Krakow: Cracow University of Economics.
  7. 7. Dahlgaard, S. M. P. (1999). The evolution patterns of quality movement: Some reflections on quality movement.,(4/5), 473–480.
  8. 8. Duffin, M. (1995). Guidelines to TQC.,(4), 35–41.
  9. 9. Feigenbaum, A. V. (1991).New York: McGraw-Hill.
  10. 10. Futuyma, D. J. (2005).. Sunderland, MA: Sinauer Associates, Inc.
  11. 11. Garvin, D. (1988).New York: Free Press.
  12. 12. Ishikawa, K. (1985).Englewood Cliffs, NJ: Prentice Hall.
  13. 13. Ishikawa, K. (1986).Madison, WI: University of Wisconsin-Madison, Center for Quality and Productivity Improvement.
  14. 14. Juran, J. M. (1986). The quality trilogy. A universal approach management for quality.,, 19–24.
  15. 15. JUSE. (2010).Tokyo: The Deming Prize Committee Union of Japanese Scientists and Engineers.
  16. 16. Kanji G. K., Asher M. (1998).. London: SAGE.
  17. 17. King, B. (1989).. Methuen, MA: Goal/QPC.
  18. 18. Martinez-Lorente, A. R., Dewhurst, F., & Dale, B. G. (1998). Total quality management: Origins and evolution of the term.,(5), 378–386.
  19. 19. Shiba, S. (1995).Paris: INSEP EDITIONS.
  20. 20. Shiba, S., & Walden, D. (2001).Portland, OR, and Cambridge, MA: Productivity Press, Center for Quality of Management. game., 137–146.
  21. 21. Takeuchi, H., & Nonaka, I. (1986). The new new product development
  22. 22. Witcher, B. (1995). The changing scale of total quality management.,(4), 9–29.
  23. 23. Xu, Q. (1994).. Paper presented at the British Academy of Management, University of Lancaster.
  24. 24. Zhang, Z. (2000). Developing a model of quality management methods and evaluating their effects on business performance.,(1), 129–137.
DOI: https://doi.org/10.1515/ngoe-2016-0006 | Journal eISSN: 2385-8052 | Journal ISSN: 0547-3101
Language: English
Page range: 56 - 62
Submitted on: Aug 1, 2015
Accepted on: Jan 1, 2016
Published on: Mar 19, 2016
Published by: University of Maribor
In partnership with: Paradigm Publishing Services
JEL:

© 2016 Marek Ćwiklicki, published by University of Maribor
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.