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Desired Outcomes Through Deliberate Design: How the Communication Perspective Enhances Organizational Development Cover

Desired Outcomes Through Deliberate Design: How the Communication Perspective Enhances Organizational Development

Open Access
|Feb 2017

Abstract

The study includes an analysis and results of a Deliberately Developmental Organization (DDO) effort in an academic department. In this studyKegan and Lahey’s conception of a DDO is coupled with the Circular Questioning technique to deepen the intensity of the employees’ participation. The ultimate goal of a DDO is to enhance the employees’ personal development and thus improve the organization. The authors point to the communication perspective as a way to understand the centrality of dialogue in the DDO process. It was found that Circular Questioningas a means of intervention allowed the members to generate new thoughts and actionsthus building an understanding of their interdependence. It was clear their communication acted as a constitutive force, shaping the lives of the interactants and their future understanding and work in the organization.

DOI: https://doi.org/10.1515/joim-2016-0015 | Journal eISSN: 2543-831X | Journal ISSN: 2080-0150
Language: English
Page range: 25 - 53
Published on: Feb 18, 2017
Published by: SAN University
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2017 John Chetro-Szivos, Sarah Baldelli, Colleen Santon, published by SAN University
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.