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Measurement of the Logistic Customer Service Level in Commercial Cargo Motor Transport Companies Cover

Measurement of the Logistic Customer Service Level in Commercial Cargo Motor Transport Companies

Logistics, Supply Chain, Sustainability and Global Challenges
Volume 5 (2014): Issue 1 (November 2014)
By:  and    
Open Access
|Apr 2015
Authors

Authors

DOI: https://doi.org/10.1515/jlst-2015-0002 | Journal eISSN: 2784-7497
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Language: English
Page range: 8 - 15
Published on: Apr 23, 2015
Published by: University of Maribor
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
cargo motor transport company,
level of logistic customer service,
logistic customer service,
SERVQUAL
Related subjects:
Business and economics,
Business management,
Business management, other,
Industries,
Transportation, logistics, air traffic, shipping,
Environmental management,
Business informatics,
Process management

© 2015 Marta Kadłubek, Borut Jereb, published by University of Maribor
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Volume 5 (2014): Issue 1 (November 2014)
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