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Perceived Quality and Corporate Image in Mobile Services: The Role of Technical and Functional Quality Cover

Perceived Quality and Corporate Image in Mobile Services: The Role of Technical and Functional Quality

South East European Journal of Economics and Business
Volume 12 (2017): Issue 1 (April 2017)
By: Vesna Babic-Hodovic,  Maja Arslanagic-Kalajdzic and  Amina Imsirpasic  
Open Access
|Jul 2017
DOI: https://doi.org/10.1515/jeb-2017-0011 | Journal eISSN: 2233-1999
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Language: English
Page range: 114 - 125
Published on: Jul 6, 2017
Published by: University of Sarajevo
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
mobile services,
technical service quality,
SERVPERF,
perceived image
Related subjects:
Business and economics,
Business management,
Business management, other,
Political economics,
Political economics, other

© 2017 Vesna Babic-Hodovic, Maja Arslanagic-Kalajdzic, Amina Imsirpasic, published by University of Sarajevo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

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