References
- Aiken, L. S., West, S. G. (1991), Multiple regression: Testing and interpreting interactions, Sage Publications, Thousands Oaks.
- Astakhova, M. N. (2016), Explaining the effects of perceived person-supervisor fit and person-organization fit on organizational commitment in the U. S. and Japan, Journal of Business Research, Vol. 69, No. 2, pp. 956–963.
- Babakus, E., Yavas, U., Ashill, N. J. (2011), Service worker burnout and turnover intentions: Roles of person-job fit, servant leadership, and customer orientation, Services Marketing Quarterly, Vol. 32, No. 1, pp. 17–31.
- Back, K.-J., Lee, C.-K., Abbott, J. (2011), Internal relationship marketing: Korean casino employees’ job satisfaction and organizational commitment, Cornell Hospitality Quarterly, Vol. 52, No. 2, pp. 111–124.
- Barron, P., Leask, A., Fyall, A. (2014), Engaging the multi-generational workforce in tourism and hospitality, Tourism Review, Vol. 69, No. 4, pp. 245–263.
- Bednarska, M., Małkowska, K. (2014), Zaangażowanie pracowników w procesie kształtowania satysfakcji i lojalności klientów biur podróży, Folia Turistica, No. 32, pp. 145–157.
- Bednarska, M. A., Olszewski, M. (2013), Organisational determinants of employer image: A case of the tourism industry in Poland, Anuario Turismo y Sociedad, No. 14, pp. 17–31.
- Bednarska, M., Olszewski, M. (2014), Pokolenie Y na turystycznym rynku pracy, in: Krakowiak, B., Latosińska, J. (eds.), Przeszłość, teraźniejszość i przyszłość turystyki: warsztaty z geografii turyzmu, Wydawnictwo Uniwersytetu Łódzkiego, Łódź, pp. 279–291.
- Cable, D. M., Edwards, J. R. (2004), Complementary and supplementary fit: A theoretical and empirical integration, Journal of Applied Psychology, Vol. 89, No. 5, pp. 822–834.
- Cairncross, G., Buultjens, J. (2010), Generation Y and work in tourism and hospitality: Problem? What problem?, in: Beckendorff, P., Moscardo, G., Pendergast, D. (eds), Tourism and Generation Y, CABI, Oxfordshire, pp. 143–154.
- Cennamo, L., Gardner, D. (2008), Generational differences in work values, outcomes and person-organisation values fit, Journal of Managerial Psychology, Vol. 23, No. 8, pp. 891–906.
- Chen, C.-Y., Yen, C.-H., Tsai, F. C. (2014), Job crafting and job engagement: The mediating role of person-job fit, International Journal of Hospitality Management, Vol. 37, pp. 21–28.
- Chen, P.-J., Choi, Y. (2008), Generational differences in work values: A study of hospitality management, International Journal of Contemporary Hospitality Management, Vol. 20, No. 6, pp. 595–615.
- Choi, H.-M., Kim, W. G., McGinley, S. (2017), The extension of the theory of person-organization fit toward hospitality migrant worker, International Journal of Hospitality Management, Vol. 62, pp. 53–66.
- Cogin, J. (2012), Are generational differences in work values fact or fiction? Multi-country evidence and implications, International Journal of Human Resource Management, Vol. 23, No. 11, pp. 2268–2294.
- Costanza, D. P., Badger, J. M., Fraser, R. L., Severt, J. B., Gade, P. A. (2012), Generational differences in work-related attitudes: A meta-analysis, Journal of Business and Psychology, Vol. 27, No. 4, pp. 375–394.
- Cropanzano, R., Mitchell, M. S. (2005), Social exchange theory: An interdisciplinary review, Journal of Management, Vol. 31, No. 6, pp. 874–900.
- Czapiński, J. (2012), Przewagi konkurencyjne młodych Polaków, in: Kukliński, A., Woźniak, J. (eds.), Transformacja sceny europejskiej i globalnej XXI wieku. Strategie dla Polski, Urząd Marszałkowski Województwa Małopolskiego, Kraków, pp. 149–162.
- De Hauw, S., De Vos, A. (2010), Millennials’ career perspective and psychological contract expectations: Does the recession lead to lowered expectations?, Journal of Business and Psychology, Vol. 25, No. 2, pp. 293–302.
- Edwards, J. R. (2008), Person–environment fit in organizations: An assessment of theoretical progress, Academy of Management Annals, Vol. 2, No. 1, pp. 167–230.
- Edwards, J. A., Billsberry, J. (2010), Testing a multidimensional theory of person-environment fit, Journal of Managerial Issues, Vol. 22, No. 4, pp. 476–493.
- Eisner, S. P. (2005), Managing Generation Y, SAM Advanced Management Journal, Vol. 70, No. 4, pp. 4–15.
- Glew, D. J. (2012), Effects of interdependence and social interaction-based person-team fit, Administrative Sciences, Vol. 2, No. 1, pp. 26–46.
- Grobelna, A. (2014), Zarządzanie zaangażowaniem pracowników w kontekście wzrostu konkurencyjności przedsiębiorstw hotelowych na współczesnym rynku, Logistyka, No. 3, pp. 2202–2211.
- Feij, J. A., van der Velde, M. E. G., Taris, R., Taris, T. W. (1999), The development of person-vocation fit: A longitudinal study among young employees, International Journal of Selection and Assessment, Vol. 7, No. 1, pp. 12–25.
- Gazzoli, G., Hancer, M., Park, Y. (2009), The role and effect of job satisfaction and empowerment on customers’ perception of service quality: A study in the restaurant industry, Journal of Hospitality, Tourism Research, Vol. 34, No. 1, pp. 56–77.
- Iplik, F. N., Kilic, K. C., Yalcin, A. (2011), The simultaneous effects of person-organization and person-job fit on Turkish hotel managers, International Journal of Contemporary Hospitality Management, Vol. 23, No. 5, pp. 644–661.
- Jansen, K. J., Kristof-Brown, A. (2006), Toward a multidimensional theory of person-environment fit, Journal of Managerial Issues, Vol. 18, No. 2, pp. 193–212.
- Kachniewska, M., Para, A. (2014), Pokolenie Y na turystycznym rynku pracy: fakty, mity i wyzwania, Rozprawy Naukowe Akademii Wychowania Fizycznego we Wrocławiu, No. 45, pp. 153–166.
- Kahn, W. A. (1990), Psychological conditions of personal engagement and disengagement at work, Academy of Management Journal, Vol. 3, No. 4, pp. 692–724.
- Karatepe, O. M., Beirami, E., Bouzari, M., Safavi, H. P. (2014), Does work engagement mediate the effects of challenge stressors on job outcomes? Evidence from the hotel industry, International Journal of Hospitality Management, Vol. 36, pp. 14–22.
- Kim, T.-Y., Kim, M. (2013), Leaders’ moral competence and employee outcomes: The effects of psychological empowerment and person–supervisor fit, Journal of Business Ethics, Vol. 112, No. 1, pp. 155–166.
- Kim, K., Jogaratnam, G. (2010), Effects of individual and organizational factors on job satisfaction and intent to stay in the hotel and restaurant industry, Journal of Human Resources in Hospitality, Tourism, Vol. 9, No. 3, pp. 318–339.
- Kristof, A. L. (1996), Person-organization fit: An integrative review of its conceptualizations, measurement, and implications, Personnel Psychology, Vol. 49, No. 1, pp. 1–49.
- Kristof-Brown, A. L., Zimmerman, R. D., Johnson, E. C. (2005), Consequences of individuals’ fit at work: A meta-analysis of person-job, person-organization, person-group, and person-supervisor fit, Personnel Psychology, Vol. 58, No. 2, pp. 281–342.
- Lamm, E., Meeks, M. D. (2009), Workplace fun: The moderating effects of generational differences, Employee Relations, Vol. 31, No. 6, pp. 613–631.
- Lee, Y.-K., Nam, J.-H., Park, D.-H., Lee, K. A. (2006), What factors influence customer-oriented prosocial behavior of customer-contact employees?, Journal of Services Marketing, Vol. 20, No. 4, pp. 251–264.
- Lester, S. W., Standifer, R. L., Schultz, N. J., Windsor, J. M. (2012), Actual versus perceived generational differences at work: An empirical examination, Journal of Leadership and Organizational Studies, Vol. 19, No. 3, pp. 341–354.
- Lewin, K. (1951), Field theory in social science: Selected theoretical papers, Harper, New York.
- Lub, X. D., Bal, P. M., Blomme, R. J., Schalk, R. (2016), One job, one deal … or not: Do generations respond differently to psychological contract fulfillment?, International Journal of Human Resource Management, Vol. 27, No. 6, pp. 653–680.
- Lub, X., Bijvank, M. N., Bal, P. M., Blomme, R., Schalk, R. (2012), Different or alike?: Exploring the psychological contract and commitment of different generations of hospitality workers, International Journal of Contemporary Hospitality Management, Vol. 24, No. 4, pp. 553–573.
- Lyons, S. T., Schweitzer, L., Ng, E. S. W. (2015), How have careers changed? An investigation of changing career patterns across four generations, Journal of Managerial Psychology, Vol. 30, No. 1, pp. 8–21.
- Marcus, B., Wagner, U. (2015), What do you want to be? Criterion-related validity of attained vocational aspirations versus inventoried person–vocation fit, Journal of Business and Psychology, Vol. 30, No. 1, pp. 51–62.
- Martin, C. A. (2005), From high maintenance to high productivity: What managers need to know about Generation Y, Industrial and Commercial Training, Vol. 37, No. 1, pp. 39–44.
- Nazir, N. A. (2005), Person-culture fit and employee commitment in banks, Vikalpa, Vol. 30, No. 3, pp. 39–51.
- Ng, E. S. W., Schweitzer, L., Lyons, S. T. (2010), New generation, great expectations: A field study of the Millennial generation, Journal of Business and Psychology, Vol. 25, No. 2, pp. 281–292.
- Ng, S. I., Sambasivan, M., Zubaidah, S. (2011), Antecedents and outcomes of flight attendants’ job satisfaction, Journal of Air Transport Management, Vol. 17, No. 5, pp. 309–313.
- Nunnally, J. C., Bernstein, I. H. (1994), Psychometric theory, McGraw-Hill, New York.
- Oh, I.-S., Guay, R. P., Kim, K., Harold, C. M., Lee, J.-H., Heo, C.-G., Shin, K.-H. (2014), Fit happens globally: A meta-analytic comparison of the relationships of person-environment fit dimensions with work attitudes and performance across East Asia, Europe, and North America, Personnel Psychology, Vol. 67, No. 1, pp. 99–152.
- Park, J., Gursoy, D. (2012), Generation effects on work engagement among U. S. hotel employees, International Journal of Hospitality Management, Vol. 31, No. 4, pp. 1195–1202.
- Parry, E., Urwin, P. (2011), Generational differences in work values: A review of theory and evidence, International Journal of Management Reviews, Vol. 13, pp. 79–96.
- Piasentin, K. A., Chapman, D. S. (2007), Perceived similarity and complementarity as predictors of subjective person-organization fit, Journal of Occupational and Organizational Psychology, Vol. 80, No. 2, pp. 341–354.
- Rousseau, D. M. (1989), Psychological and implied contracts in organizations, Employee Responsibilities and Rights Journal, Vol. 2, No. 2, pp. 121–139.
- Saks, A. M. (2006), Antecedents and consequences of employee engagement, Journal of Managerial Psychology, Vol. 21, No. 7, pp. 600–619.
- Salanova, M., Agut, S., Peiró, J. M. (2005), Linking organizational resources and work engagement to employee performance and customer loyalty: The mediation of service climate, Journal of Applied Psychology, Vol. 90, No. 6, pp. 1217–1227.
- Schmidt, J. A., Chapman, D. S., Jones, D. A. (2015), Does emphasizing different types of person–environment fit in online job ads influence application behavior and applicant quality? Evidence from a field experiment, Journal of Business and Psychology, Vol. 30, pp. 267–282.
- Seong, J. Y., Kristof-Brown, A. L. (2012), Testing multidimensional models of person-group fit, Journal of Managerial Psychology, Vol. 27, No. 6, pp. 536–556.
- Shuck, B., Reio, T. G., Rocco, T. S. (2011), Employee engagement: An examination of antecedent and outcome variables, Human Resource Development International, Vol. 14, No. 4, pp. 427–445.
- Slåtten, T., Mehmetoglu, M. (2011), Antecedents and effects of engaged frontline employees: A study from the hospitality industry, Managing Service Quality, Vol. 21, No. 1, pp. 88–107.
- Solnet, D., Kralj, A., Kandampully, J. (2012), Generation Y employees: An examination of work attitude differences, Journal of Applied Management and Entrepreneurship, Vol. 17, No. 3, pp. 36–54.
- Spector, P. E. (1997), Job satisfaction: Application, assessment, causes, and consequences, Sage Publications, Thousands Oaks.
- Tuna, M., Ghazzawi, I., Yesiltas, M., Tuna, A. A., Arslan, S. (2016), The effects of the perceived external prestige of the organization on employee deviant workplace behavior: The mediating role of job satisfaction, International Journal of Contemporary Hospitality Management, Vol. 28, No. 2, pp. 366–396.
- UN, Eurostat, UNWTO, OECD (2010), Tourism Satellite Account: Recommended methodological framework 2008, Studies in Methods, series F, no. 80/rev.1, United Nations, Luxembourg, Madrid, New York, Paris.
- Vogel, R. M., Feldman, D. C. (2009), Integrating the levels of person-environment fit: The roles of vocational fit and group fit, Journal of Vocational Behavior, Vol. 75, No. 1, pp. 68–81.
- Werbel, J. D., Johnson, D. J. (2001), The use of person–group fit for employment selection: A missing link in person–environment fit, Human Resources Management, Vol. 40, No. 3, pp. 227–240.
- Westerman, J. W., Yamamura, J. H. (2007), Generational preferences for work environment fit: Effects on employee outcomes, Career Development International, Vol. 12, No. 2, pp. 150–161.
- Wong, M., Gardiner, E., Lang, W., Coulon, L. (2008), Generational differences in personality and motivation: Do they exist and what are the implications for the workplace?, Journal of Managerial Psychology, Vol. 23, No. 8, pp. 878–890.
- World Travel and Tourism Council (2016), Economic research, available at: http://www.wttc.org/research/economic-research/, accessed: December 22, 2016.
- Yeh, C.-W. (2012), Relationships among service climate, psychological contract, work engagement and service performance, Journal of Air Transport Management, Vol. 25, pp. 67–70.