Abstract
The public university is a peculiar mix of features of corporations, public office, and the legacy of a tradition of federalism and academic freedom. Hence its programming information, understood as the primary management tool, requires a specific approach. This article (on the nature of the study) discusses the challenges of research by referring to selected participating (action research) carried out in the course of the implementation of information technology (IT) projects at the Warsaw University of Technology in the years 2013–15. Computerization of university is a complex, ongoing process, which depends on many factors, limited all kinds of regulations that requires making the right decision at every stage. The introduction of standardized and business processes is expensive and associated with organizational changes. However, it brings benefits in terms of new technologies, reduce operating costs and increase flexibility to respond to changing external conditions. Informatics is a dynamic process, that usually lasts as long as the organization works and develops. Organization and her environment are changing, it requires to adapt hardware and software solutions [2].