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The Importance That Customers Place On Service Attributes Of Sale Personnel In The Retail Sector Cover

The Importance That Customers Place On Service Attributes Of Sale Personnel In The Retail Sector

Foundations of Management
Volume 7 (2015): Issue 1 (June 2015)
By: Louise van Scheers  
Open Access
|Jan 2016
Authors

Authors

Louise van Scheers

vscheml@unisa.ac.za

DOI: https://doi.org/10.1515/fman-2015-0036 | Journal eISSN: 2300-5661 | Journal ISSN: 2080-7279
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Language: English
Page range: 191 - 198
Published on: Jan 6, 2016
Published by: Warsaw University of Technology
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
retail store customer,
prices compared to competitors,
sales person product knowledge,
sales person responsiveness,
South African retail consumers
Related subjects:
Computer sciences,
Business computing,
Business and economics,
Business management,
Management accounting, financial controlling, cost calculation, investment

© 2016 Louise van Scheers, published by Warsaw University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Volume 7 (2015): Issue 1 (June 2015)
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