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Two social exchanges and service personnel’s internal service behavioural intention at international tourism hotels Cover

Two social exchanges and service personnel’s internal service behavioural intention at international tourism hotels

European Journal of Tourism, Hospitality and Recreation
Volume 7 (2016): Issue 3 (December 2016)
By: Wen-Jung Chen  
Open Access
|Mar 2017

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DOI: https://doi.org/10.1515/ejthr-2016-0017 | Journal eISSN: 2182-4924 | Journal ISSN: 2182-4916
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Language: English
Page range: 146 - 155
Submitted on: Nov 20, 2015
|
Accepted on: May 5, 2016
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Published on: Mar 30, 2017
Published by: Polytechnic Institute of Leiria
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
Social Exchange,
Theory of Planned Behaviour,
Internal Service Behavioural Intention,
Hospitality Industry
Related subjects:
Business and economics,
Business management,
Business management, other,
Industries,
Tourism, hospitality, travel,
Event industry, leisure industry,
Sports and recreation,
Sports and recreation, other

© 2017 Wen-Jung Chen, published by Polytechnic Institute of Leiria
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

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