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Airline Service Quality Dimensions and Customer Loyalty: Empirical Evidence from Air Passengers’ in Lagos State Cover

Airline Service Quality Dimensions and Customer Loyalty: Empirical Evidence from Air Passengers’ in Lagos State

Czech Journal of Tourism
Volume 5 (2016): Issue 2 (December 2016)
By: Oghojafor Ben Akpoyomare,  Ladipo Patrick Kunle Adeosun and  Rahim Ajao Ganiyu  
Open Access
|Jan 2018

Authors

Oghojafor Ben Akpoyomare

akpoyomareo@yahoo.co.uk

Department of Business Administration, University of Lagos, Lagos, Nigeria

Ladipo Patrick Kunle Adeosun

patrickladipo@yahoo.com

Department of Business Administration, University of Lagos, Lagos, Nigeria

Rahim Ajao Ganiyu

Abdulrahimajao@yahoo.com

Department of Business Administration, University of Lagos, Lagos, Nigeria
DOI: https://doi.org/10.1515/cjot-2016-0009 | Journal eISSN: 1805-9767 | Journal ISSN: 1805-3580
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Language: English
Page range: 155 - 171
Published on: Jan 24, 2018
Published by: Masaryk University
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
Service quality,
customer loyalty,
cabin class,
flight frequency,
air traveller
Related subjects:
Business and economics,
Business management,
Business management, other,
Sports and recreation,
Sports and recreation, other

© 2018 Oghojafor Ben Akpoyomare, Ladipo Patrick Kunle Adeosun, Rahim Ajao Ganiyu, published by Masaryk University
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

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