Skip to main content
Have a personal or library account? Click to login
Towards Successful Cloud Ordering Service Cover

Towards Successful Cloud Ordering Service

Business Systems Research Journal
Volume 6 (2015): Issue 1 (March 2015)
By: ,  ,   and    
Open Access
|May 2015
References

References

  1. 1. Ainin, S., Hisham, N. H. (2008), “Applying Importance-Performance Analysis to Information Systems: An Exploratory Case Study”, Journal of Information, Information Technology, and Organizations, Vol. 3, pp. 95-103.
    Open DOISearch in Google Scholar
  2. 2. Armbrust, M. et al. (2010), “A View of Cloud Computing”, Communications of the ACM, Vol. 53 No. 4, pp. 50-58.
    Open DOISearch in Google Scholar
  3. 3. Brown, I., Jayakody, R. (2008), “B2C e-Commerce Success: a Test and Validation of a Revised Conceptual Model”, The Electronic Journal Information Systems Evaluation, Vol. 11 No. 3, pp.167-184.
    Search in Google Scholar
  4. 4. Buyya, R., Yeo, C. S., Venugopal, S. (2008), “Market-oriented cloud computing: Vision, hype, and reality for delivering it services as computing utilities”, in: 10th IEEE International Conference on High Performance Computing and Communications, 2008, Dalian, pp. 5-13.
    Open DOISearch in Google Scholar
  5. 5. Chen, J. V. et al. (2013), “Success of electronic commerce Web sites: A comparative study in two countries”, Information & Management, Vol. 50 No. 6, pp. 344-355.
    Open DOISearch in Google Scholar
  6. 6. Christodoulides, G., Michaelidou, N., Siamagka, N-T. (2013), “A typology of internet users based on comparative affective states: evidence from eight countries”, European Journal of Marketing, Vol. 47 No. 1/2, pp. 153-173.
    Open DOISearch in Google Scholar
  7. 7. DeLone, W. H., McLean, E. R. (1992), “Information systems success: The quest for the dependent variable”, Information Systems Research, Vol. 3 No.1, pp. 60-95.
    Open DOISearch in Google Scholar
  8. 8. DeLone, W. H., McLean, E. R. (2003), “The DeLone and Mclean model of information systems success: A ten-year update”, Journal of Management Information Systems, Vol. 19 No.4, pp. 9-30.
    Open DOISearch in Google Scholar
  9. 9. DeLone, W. H., McLean, E. R. (2004), “Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model”, International Journal of Electronic Commerce, Vol. 9 No.1, pp. 31-47.
    Open DOISearch in Google Scholar
  10. 10. Dikaiakos, M. D. et al. (2009), “Cloud Computing: Distributed Internet Computing for IT and Scientific Research”, IEEE Internet Computing, Vol. 13 No.5, pp. 10-13.
    Open DOISearch in Google Scholar
  11. 11. Fang, Y. H. et al. (2011), “Understanding customers’ satisfaction and repurchase intentions: An integration of IS success model, trust, and justice”, Internet Research, Vol. 21 No.4, pp. 479-503.
    Open DOISearch in Google Scholar
  12. 12. Gainsbury, S. et al. (2012), “A digital revolution: Comparison of demographic profiles, attitudes and gambling behavior of Internet and non-Internet gamblers”, Computers in Human Behavior, Vol. 28 No. 4, pp. 1388-1398.
    Open DOISearch in Google Scholar
  13. 13. Habib, S. M. et al. (2012), “Trust as a facilitator in cloud computing: a survey”, Journal of Cloud Computing: Advances, Systems and Applications, Vol. 1 No. 1, pp. 1-19.
    Search in Google Scholar
  14. 14. Hollenhorst, S., Olson, D., Fortney, R. (1992), “Use of Importance- Performance Analysis to Evaluate State Park Cabins: The Case of the West Virginia State Park System”, Journal of Park and Recreation Administration, Vol. 10 No. 1, pp. 1-11.
    Search in Google Scholar
  15. 15. Kim, D. J., Ferrin, D. L., Rao, H. R. (2009), “Trust and satisfaction, two stepping stones for successful e-commerce relationships”, Information Systems Research, Vol. 20 No. 2, pp. 237-257.
    Open DOISearch in Google Scholar
  16. 16. Lee, K. (2012), “Security Threats in Cloud Computing Environments”, International Journal of Security and Its Applications, Vol. 6 No. 4, pp. 25-32.
    Search in Google Scholar
  17. 17. Lee, M. K. O., Turban, E. (2001), “A trust model for consumer Internet shopping”, International Journal of Electronic Commerce, Vol. 6 No. 1, pp. 75-91.
    Open DOISearch in Google Scholar
  18. 18. Lin, C. C., Wu, H. Y., Chang, Y. F. (2011), “The critical factors impact on online customer satisfaction”, Procedia Computer Science, Vol. 3, pp. 276-281.
    Open DOISearch in Google Scholar
  19. 19. Lohse, G. L., Bellman, S., Johnson, E. J. (2000), “Consumer buying behavior on the internet: findings from panel data”, Journal of Interactive Marketing, Vol. 14 No.1, pp. 15-29.
    Open DOISearch in Google Scholar
  20. 20. Lu, X., Ba, S., Huang, L., Feng, Y. (2013). “Promotional Marketing or Word-of-Mouth? Evidence from Online Restaurant Reviews”, Information Systems Research, Vol. 24 No. 3, pp. 596-612.
    Search in Google Scholar
  21. 21. MacQueen, J. B. (1967), "Some Methods for classification and Analysis of Multivariate Observations", in: Proceedings of the Fifth Berkeley Symposium on Mathematical Statistics and Probability, Berkeley, University of California Press, Vol. 1, pp. 281-297.
    Search in Google Scholar
  22. 22. Martilla, J. A., James, J. C. (1977), “Importance-performance analysis”, Journal of Marketing, Vol. 41 No.1, pp. 77-79.
    Open DOISearch in Google Scholar
  23. 23. Mason, R. O. (1978), “Measuring information output: A communication systems approach”, Information & Management, Vol. 1 No. 4, pp. 219-234.
    Open DOISearch in Google Scholar
  24. 24. McKnight, D. H., Chervany, N. L. (2002), “What trust means in e-commerce customer relationships: An interdisciplinary conceptual typology”, International Journal of Electronic Commerce, Vol. 6 No. 2, pp. 35-59.
    Open DOISearch in Google Scholar
  25. 25. Molla, A., Licker, P. (2001), “E-commerce success: An attempt to extend and respecify the Delone and Mclean model of IS success”, Journal of Electronic Commerce Research, Vol. 2 No. 4, pp. 131-141.
    Search in Google Scholar
  26. 26. Naseri, M. B., Elliott, G. (2011), “Role of demographics, social connectedness and prior internet experience in adoption of online shopping: Applications for direct marketing”, Journal of Targeting, Measurement and Analysis for Marketing, Vol. 19 No. 2, pp. 69-84.
    Open DOISearch in Google Scholar
  27. 27. Neves, F. T. et al. (2011), “The adoption of cloud computing by SMEs: identifying and coping with external factors”, available at http://run.unl.pt/bitstream/10362/6166/1/Neves_Marta_Correia_Neto_2011.pdf (25 October 2014)
    Search in Google Scholar
  28. 28. O'Neill, S. (2011), “Forrester: Public Cloud Growth to Surge, Especially SaaS”, available at http://www.cio.com/article/2408798/cloud-computing/forrester--public-cloud-growth-to-surge--especially-saas.html (25 October 2014)
    Search in Google Scholar
  29. 29. Pallis, G. (2010), “Cloud Computing: The New Frontier of Internet Computing”, IEEE Internet Computing, Vol. 14 No.5, pp. 70-73.
    Open DOISearch in Google Scholar
  30. 30. Pitt, L. F., Watson, R. T., Kavan C. B. (1995), “Service Quality: A measure of information systems effectiveness”, MIS Quarterly, Vol. 19 No. 2, pp. 173-187.
    Open DOISearch in Google Scholar
  31. 31. Quaddus, M., Achjari, D. (2005), “A model for electronic commerce success”, Telecommunications Policy, Vol. 29 No. 2-3, pp.127-152.
    Open DOISearch in Google Scholar
  32. 32. Rani, D., Ranjan, R. K. (2014), “A Comparative Study of SaaS, PaaS and IaaS in Cloud Computing”, International Journal of Advanced Research in Computer Science and Software Engineering, Vol. 4 No. 6, pp. 458-461.
    Search in Google Scholar
  33. 33. Roman, S. (2010). “Relational consequences of perceived deception in online shopping: The moderation roles of type of products, consumer's attitude toward the Internet and consumer's demographics”, Journal of Business Ethics, Vol. 95 No. 3, pp. 373-391.
    Search in Google Scholar
  34. 34. Seddon, P., Kiew, M. Y. (1996), “A partial test and development of DeLone and McLean’s model of information systems success”, The Australian Journal of Information System, Vol. 4 No. 1, pp. 90-109.
    Search in Google Scholar
  35. 35. Shannon, C. E., Weaver, W. (1949). The Mathematical Theory of Communication, Urbana, IL, University of Illinois Press.
    Search in Google Scholar
  36. 36. Skok, W., Kophamel, A., Richardson, I. (2001), “Diagnosing information system success: importance-performance maps in the health club industry”, Information & Management, Vol. 38 No. 7, pp. 409-419.
    Open DOISearch in Google Scholar
  37. 37. Tan, C. H., Teh, Y. W. (2013), “Harnessing Cloud Computing for Dynamic Resource Requirement by Database Workloads”, Journal of Information Science and Engineering, Vol. 29 No. 5, pp. 793-810.
    Search in Google Scholar
  38. 38. Torkzadeh, G., Dhillon, G. (2002). “Measuring Factors that Influence the Success of Internet Commerce”, Information Systems Research, Vol. 13 No.2, pp. 187-204.
    Search in Google Scholar
  39. 39. Wang, L., Laszewski, G. V., KUNZE, M., Tao, J. (2010), “Cloud Computing: a Perspective Study”, New Generation Computing, Vol. 28 No. 2, pp. 137-146.
    Open DOISearch in Google Scholar
  40. 40. Wang, Y. S. (2008), “Assessing e-commerce systems success: a respecification and validation of the DeLone and McLean model of IS success”, Information Systems Journal, Vol. 18 No. 5, pp. 529-557.
    Open DOISearch in Google Scholar
  41. 41. Zhu, J. (2010), “Cloud Computing Technologies and Applications”, in Furht, B., Escalante, A. (Eds.), Handbook of Cloud Computing, Springer, pp. 21-45.
    Open DOISearch in Google Scholar
DOI: https://doi.org/10.1515/bsrj-2015-0001 | Journal eISSN: 1847-9375 | Journal ISSN: 1847-8344
Journal RSS Feed
Language: English
Page range: 1 - 21
Submitted on: Jul 21, 2014
Accepted on: Dec 12, 2014
Published on: May 9, 2015
Published by: IRENET - Society for Advancing Innovation and Research in Economy
In partnership with: Paradigm Publishing Services
Keywords:
E-commerce Systems Success model,
Importance-Performance Analysis,
cloud ordering service
Related subjects:
Business and economics,
Business management,
Business management, other

© 2015 Yan-Kwang Chen, Yi-Ju Chen, Fei-Rung Chiu, Cheng-Yi Wang, published by IRENET - Society for Advancing Innovation and Research in Economy
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Volume 6 (2015): Issue 1 (March 2015)
Next article