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Customers’ Perception regarding Assurance of Bancassurance Channel Cover

Customers’ Perception regarding Assurance of Bancassurance Channel

Open Access
|Dec 2016

Abstract

Bancassurance has evolved as a strong distribution channel in India. Bancassurance means that the insurance company and the bank come together to offer insurance products from the counter of the banks to the bank’s customer. The present study attempts to analyse customers’ perception regarding assurance of bancassurance channel in providing insurance-related services. The study also tries to find out the impact of various demographic variables on customers’ perception regarding assurance of bancassurance channel. The study finds that customers consider bancassurance channel having high assurance in providing insurance services. It is also found in the study that there is no significant association between the demographic variables considered in the study and customers’ perception regarding assurance of bancassurance channel.

Language: English
Page range: 85 - 102
Published on: Dec 28, 2016
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2016 Mousumi Choudhury, Ranjit Singh, published by Sapientia Hungarian University of Transylvania
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.