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Understanding ownership of patient care: A dual-site qualitative study of faculty and residents from medicine and psychiatry Cover

Understanding ownership of patient care: A dual-site qualitative study of faculty and residents from medicine and psychiatry

Open Access
|Dec 2017

Figures & Tables

Table 1

Resident and faculty ages and postgraduate year or years post-training

UW Psychiatrya

HL Psychiatrya

UW Medicinea

Residents

Age (years)

<35

26 (70.3%)

25 (96.2%)

62 (91.2%)

35–44

 4 (10.8%)

 1 (3.8%)

 4 (5.9%)

45 or older

 2 (5.4%)

 0 (0.0%)

 0 (0.0%)

No response

 5 (13.5%)

 0 (0.0%)

 2 (2.9%)

Residency year

PGY-1

 5 (13.5%)

10 (38.5%)

19 (27.9%)

PGY-2

 9 (24.3%)

 7 (26.9%)

22 (32.4%)

PGY-3

12 (32.4%)

 5 (19.2%)

25 (36.8%)

PGY-4

10 (27.0%)

 4 (15.4%)

 2 (2.9%)

No response

 1 (2.7%)

 0 (0.0%)

 0 (0.0%)

Faculty

Age (years)

<35

 5 (15.2%)

 6 (7.9%)

 7 (6.0%)

35–44

12 (36.4%)

12 (15.8%)

53 (45.7%)

45–54

 8 (24.2%)

14 (18.4%)

29 (25.0%)

55 or older

 8 (24.2%)

44 (57.9%)

27 (23.3%)

Years post-training

<1

 3 (9.1%)

 5 (6.6%)

 3 (2.6%)

1–5

10 (30.3%)

 6 (7.9%)

17 (14.7%)

6–10

 6 (18.2%)

 4 (5.3%)

31 (26.7%)

>10

14 (42.4%)

61 (80.3%)

65 (56.0%)

a UW Psychiatry University of Washington Psychiatry Residency Program, HL Psychiatry Harvard Longwood Psychiatry Residency Program, UW Medicine University of Washington Internal Medicine Residency Program, PGY postgraduate year

Table 2

Ownership themes common to residents and faculty members from medicine and psychiatry

Themes

Number

(%)

Representative quotes

Physician actions

Advocacy

20

(5.6)

‘… to be their advocate when the clinical course is smooth or rough’

Communication, care coordination

175

(49.2)

‘maintaining communication with other care providers so that continuity will be as smooth and seamless as possible’

Decision making

56

(15.7)

‘taking responsibility for clinical decision making’

Follow through

87

(24.4)

‘I am the one who will follow through and make sure the work on that patient gets done as expected. Things will not fall through the cracks on my watch.’

Knowledge of the patient

51

(14.3)

‘knowing the patient stone-cold’; ‘learning as much as one can about the patient’s condition’

Leadership

12

(3.4)

‘taking a leadership role in the care of one’s patient, whether by being the ‘sole’ person in control, leading a team or appropriately delegating tasks to others’

Physician attitudes

Above and beyond

18

(5.1)

‘going the extra mile’; ‘a commitment to do more the minimum’

‘Buck stops here’

17

(4.8)

‘you are not tagging along behind an attending … you are ‘it’’;

‘I’m responsible for seeing that my patient gets good care and if there are lapses, it’s ultimately on me’

Patient outcome

26

(7.3)

‘feeling invested in whether the patient gets better or not’

Responsibility (feeling)

25

(7.0)

‘to ‘own’ our patients really means, in my view, to feel responsible for their care, to feel the gravity of our interactions, decisions, and actions on their behalf’; ‘Losing sleep if something goes wrong’

Physician identity

Primary care provider

36

(10.1)

‘I am the first person that the nurse and case manager contact … I am also the person who represents the treatment team to the family’

Physician qualities

Initiative

38

(10.7)

‘taking initiative to suggest initial treatments and alterations in treatments where necessary’; ‘Being proactive … rather than assuming someone else has done it’

Quality of care

Best care

13

(3.6)

‘following the golden rule, e. g. am I delivering care that I would want to deliver to a family member or myself’

Comprehensive

30

(8.4)

‘as a physician it means taking ultimate responsibility for every aspect of a patient’s healthcare’

Longitudinal

11

(3.1)

‘the physician … takes the long view … and avoids seeing patient care in terms of a specific, isolated episode’

Patient-centred

29

(8.1)

‘eliciting the patient’s perspective’; ‘trying to help empower the patient in making decisions about their medical care’

Language: English
Published on: Dec 5, 2017
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2017 Deborah S. Cowley, Jesse D. Markman, Jennifer A. Best, Erica L. Greenberg, Michael J. Grodesky, Suzanne B. Murray, Kelli A. Corning, Mitchell R. Levy, William E. Greenberg, published by Bohn Stafleu van Loghum
This work is licensed under the Creative Commons Attribution 4.0 License.