Faculty and student perceptions of academic counselling services at an academic health science center

Faculty survey (N = 471)

 I am familiar with the office of ACS*

171(37 %)

91(20 %)

196(42 %)

8(2 %)

 I am aware of the services provided by the ACS office

186(40 %)

140(30 %)

133(29 %)

5(1 %)

 I know how to refer students to ACS

219(47 %)

113(24 %)

121(26 %)

11(2 %)

 I regard ACS as a necessary part of the institution’s student support services

43(9 %)

121(26 %)

271(59 %)

28(6 %)

 I have referred students to ACS in the past

292(63 %)

26(6 %)

84(18 %)

58(13 %)

 I plan to refer students to ACS in the future

42(9 %)

200(43 %)

181(39 %)

39(8 %)

Student survey (N = 360)

 I am familiar with the office of ACS

140(39 %)

62(17 %)

142(39 %)

16(4 %)

 I am aware of how to access the office if I choose to utilize ACS services

154(43 %)

71(20 %)

125(35 %)

10(3 %)

 I would make an appointment with ACS if I felt the need

38(11 %)

86(24 %)

217(60 %)

18(5 %)

 I regard ACS as a necessary part of the institution

30(8 %)

108(30 %)

193(54 %)

29(8 %)

 I would recommend ACS to a friend/classmate/colleague

35(10 %)

119(33 %)

156(44 %)

48(13 %)