Examining the Technology Acceptance of the iCOP Application Among Police Officers

The problem is the lack of research that had yet to examine the benefit of iCOP cell phone application in Ventura County among police officers in participating agencies. The purpose of this study was to ascertain the perceived usefulness and ease of use officers had for the iCOP cell phone application and database technology. The research questions and hypothesis related to how two determinants of the officers’ reported choice and knowledge of the iCOP application, gender, age, professional policing experience and educational background predicted the reported frequency of use of the iCOP application. Findings concluded that field officers accepted and benefitted from the iCOP cell phone application and database technology. The social change implication was how police practitioners, as a positive ripple effect from the impact of CIT training, developed ways to help officers cope with CIT encounters using evidence-based care technology.