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The Role of Happymakers in Dementia Care Cover
Open Access
|Sep 2026

Abstract

Title: The Role of Happymakers in Dementia Care

The increasing complexity of dementia care calls for innovative, person-centered strategies that support of individuals with severe forms of dementia, their caretakers, family and friends. This study investigates the integration of "Happymakers" within interdisciplinary care teams as a key component of the so called Social Approach to dementia care, aligning with efforts to optimize the workforce capacity and capability. Happymakers are employers from various non-care backgrounds tasked with enhancing the emotional and social well-being of residents by fostering meaningful connections, and relational care.

Grounded in the relational coordination theory, the study employed an ethnographic approach to explore the dynamics between formal carers and Happymakers in a Dutch dementia care setting. Through interviews and thematic analysis, the research examines how shared goals, mutual respect, and open communication contribute to collaboration and care quality.

 

Findings: indicate that the Happymakers’ unique role shifts the focus of care from primarily medical and task-oriented to more well-being. The Happymakers bridge gaps between formal care and residents' emotional needs, fostering a care environment where dignity and autonomy are actively upheld. However, the integration of Happymakers into care teams presents challenges, including role ambiguity and professional tensions, necessitating clear frameworks for collaboration.

 

This paper aligns with the panel’s theme by showcasing the Happymaker model as a practical application of a enhancing workforce capacity and capabilities in dementia care. The research attempts to show macro implications of this micro initiative. It offers insights for care organizations, policymakers, and advocates on fostering interdisciplinary collaboration to improve the quality of life of individuals living with dementia, their families and friends.

Journal eISSN: 1568-4156
Language: English
Page range: 303 - 303
Published on: Sep 11, 2026
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services

© 2026 Caroline van Dullemen, Petra Boersma, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.