Impact on Non‑Clinical Waiting‑Room Staff through a Facilitator‑Orienter Program: Improvements in Empathy, Performance and Workplace Climate in Emergency Care
Authors
Sergio König
1: Escuela de Enfermería, Facultad de Ciencias de la Salud, Universidad Católica Silva Henríquez
Ana Maria Lopez Beltran
1: Escuela de Enfermería, Facultad de Ciencias de la Salud, Universidad Católica Silva Henríquez
Daniela Espinoza Alvarado
1: Escuela de Enfermería, Facultad de Ciencias de la Salud, Universidad Católica Silva Henríquez
Journal eISSN: 1568-4156
Language: English
Page range: 173 - 173
Published on: Sep 11, 2026
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
© 2026 Sergio König, Ana Maria Lopez Beltran, Daniela Espinoza Alvarado, Walter Escobar Cayupán, Rodrigo Chacon, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.