{"id":11879,"date":"2025-05-08T08:50:07","date_gmt":"2025-05-08T08:50:07","guid":{"rendered":"https:\/\/sciendo.com\/cms\/?post_type=documentation&p=11879"},"modified":"2025-05-08T08:50:07","modified_gmt":"2025-05-08T08:50:07","slug":"how-to-verify-authorizations","status":"publish","type":"documentation","link":"https:\/\/reference-global.com\/cms\/documentation\/how-to-verify-authorizations\/","title":{"rendered":"How to Verify Authorizations"},"content":{"rendered":"\n
    \n
  1. Check Authorizations via client details<\/strong>
    After opening the client\u2019s details, you can check if a specific item is available for the client by using the Check Authorizations<\/strong> section.<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
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    1. You can search for the item using one of the following:<\/li>\n<\/ol>\n\n\n\n
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      • Link (URL)<\/li>\n\n\n\n
      • ISBN<\/li>\n\n\n\n
      • DOI<\/li>\n\n\n\n
      • Journal key<\/li>\n<\/ul>\n\n\n\n

        The result will be displayed below, including a direct link to the item.<\/p>\n\n\n\n

        \"\"<\/figure>\n\n\n\n
        \"\"<\/figure>\n\n\n\n

        If an invalid number or link is provided, we will also see information about this.<\/p>\n\n\n\n

        \"\"<\/figure>\n\n\n\n
          \n
        1. Check in the Authorizations Tab<\/strong>
          Another way to verify authorizations is through the Authorizations<\/strong> tab.
          This section allows you to view all<\/strong> authorized items for the client.
          Note: Some items are part of packages<\/strong>. This view is useful when you need to determine if the issue affects a single item<\/strong> or an entire package<\/strong>.<\/li>\n<\/ol>\n\n\n\n
          \"\"<\/figure>\n\n\n\n
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          1. Handling Missing Authorizations<\/strong>\n
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            • If the client should have access<\/strong> to a product but it is missing<\/strong> from Authorizations \u2192 Add the item<\/strong> manually.<\/li>\n\n\n\n
            • If the item is part of a package<\/strong>, and:\n
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              • The client has the package, but not the item<\/strong> \u2192 Escalate the issue<\/strong>.<\/li>\n\n\n\n
              • The client does not have the package<\/strong> \u2192 Add the package<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n
              • Impersonation to Verify Access<\/strong>
                To double-check client access:\n
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                • Click the Impersonate<\/strong> button.<\/li>\n\n\n\n
                • Navigate to the item on the Sciendo website as the client.<\/li>\n\n\n\n
                • Remember to log out<\/strong> after testing.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n
                  \"\"<\/figure>\n\n\n\n

                  <\/p>\n\n\n\n

                  <\/p>\n","protected":false},"excerpt":{"rendered":"

                  The result will be displayed below, including a direct link to the item. If an invalid number or link is provided, we will also see information about this.<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"department":[],"tool":[],"class_list":["post-11879","documentation","type-documentation","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/reference-global.com\/cms\/wp-json\/wp\/v2\/documentation\/11879","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reference-global.com\/cms\/wp-json\/wp\/v2\/documentation"}],"about":[{"href":"https:\/\/reference-global.com\/cms\/wp-json\/wp\/v2\/types\/documentation"}],"version-history":[{"count":1,"href":"https:\/\/reference-global.com\/cms\/wp-json\/wp\/v2\/documentation\/11879\/revisions"}],"predecessor-version":[{"id":11916,"href":"https:\/\/reference-global.com\/cms\/wp-json\/wp\/v2\/documentation\/11879\/revisions\/11916"}],"wp:attachment":[{"href":"https:\/\/reference-global.com\/cms\/wp-json\/wp\/v2\/media?parent=11879"}],"wp:term":[{"taxonomy":"department","embeddable":true,"href":"https:\/\/reference-global.com\/cms\/wp-json\/wp\/v2\/department?post=11879"},{"taxonomy":"tool","embeddable":true,"href":"https:\/\/reference-global.com\/cms\/wp-json\/wp\/v2\/tool?post=11879"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}