
Figure 1
The Hunter New England Local Health District of New South Wales, Australia.

Figure 2
The HNEkids Complex Care Coordination Model of Care.
Table 1
Eligibility criteria for the Model of Care.
| To be eligible for the Model, children must meet all of the following criteria. Children must:
|
Table 2
Referral prioritisation tool.
| PRIORITISATION CATEGORY | SCORE | |
|---|---|---|
| Vulnerability | Aboriginal and/or Torres Strait Islander | |
| Living in out of home care | ||
| Lives in a rural or regional community | ||
| A refugee/asylum seeker | ||
| Culturally and linguistically diverse background | ||
| Homelessness | ||
| Gestational age <32 weeks | ||
| Other | ||
| Instability | Has the child had, or is expected to have, more than one emergency presentation in 12 months? | |
| Fragility | Has the child had more than 5 hospital admissions in 12 months or 30 inpatient days in 6 months? Note: Overnight Accommodation, Day Medical and Day Surgical do not count as inpatient stays. | |
| Intensity | Does the child have an interventional health care need and requires a technology or procedure in their home. | |
| Complexity | Has the child had greater than 20 medical appointments in 12 months? Do not include allied health visits or any visits that could be accessed in the community but were attended at a HNELHD facility due to convenience (i.e immunisation). Appointment no can be predicated for infants. | |
| Total score |

Figure 3
The role of the Paediatric Care Coordinator.
Abbreviations used within figure:
HNELHD: Hunter New England Local Health District
JHCH: John Hunter Children’s Hospital
SCHN: Sydney Children’s Hospital Network
NDIS: National Disability Insurance Scheme
NGOs: Non-government organisations

Figure 4
What families can expect during the Intensive Phase of the Model.

Figure 5
Results of Normalization Measure Development (NoMAD) Survey.
Abbreviations used in figure:
HNEkids CCC Service: HNEkids Complex Care Coordination Service
Table 3
Written feedback from health staff.
|
